of TripAdvisor Travelers recommend this hotel
"Great location and proximity to everything "
Had to stay a few nights this week and I was a little dubious at first. The staff in reception were pleasant as were those in the bar. I didn't drive so cant comment on parking but you can walk to nearly everything you need and a tram station is right out front. The king room overlooked the pool and was clean and tidy (except for the used bandaid in the bathroom bin) and the bed was comfortable. The airconditioner had a movement sensor so only worked when in the room so when sleeping the room became quite warm. Only negatives are the adjoining toilet was located right at head level in the middle of the bed so when the neighbours go you hear it loud and clear and for toast and coffee it cost me $24 which was a little rich. Overall though a good location with friendly staff. And for those wanting to know check out is 11am as I couldn't find it in the room or on their website so had to call reception.
Very nice, clean with friendly and helpful staff. The hotel Is within. A short walk to the trams which are free within the city area. Breakfast buffet is extensive but be careful at the egg station it could take a very long time to get eggs cooked depending on the time you go for breakfast, as during the weekdays it can be very busy, so time yourself well. Also they put a bottle of drinking water in the room daily, which I assumed was free, as there was nothing to mentioned that it will be charged for, so it was rather unexpected when I saw it on my bill. Other then that it's a very nice place to spend few days while in Melbourne
"Great location, great service"
I rated this hotel 5 stars because I really couldn't think of anything I didn't like about it. The location is fantastic, the service was warm and friendly. The hotel was aware our stay was to celebrate a special occasion and really went above and beyond with providing us with champagne in our room as well as a room upgrade to a room with a view. We also had breakfast downstairs which was a full buffet. There was everything you could want for breakfast and table service was friendly here too. 5 star location opposite Crown Casino. The room was light and big enough to accommodate the king bed. There are spacious wardrobes too if your stay is longer than a couple of nights. Our room was next to the lift, but we never heard a thing. The exterior of the hotel looks a bit dated, but you don't notice it from within the hotel.
"Great location, friendly staff"
Great place to stay, friendly staff. Car parking an easy 5 min walk. Across the bridge to casino and all the restaurants of south bank. Room was clean and comfortable, breakfast was okay. Great view. Would stay again :)
This hotel is centrally located. A short walk from air bus terminal or by tram. Reception staff wer excellent, very welcoming and our room was lovely with comfortable bed, good fittings and choice of pillows. Food in restaurant was very good and the concierges went out of their way to ensure our needs were met.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 11:00 AM