of TripAdvisor Travelers recommend this hotel
"Saturday night stay"
Great location, walking distance to so many places. Fantastic staff... lovely surprise being an IHG member and staying on my birthday I got to the room to find a plate of chocolate dipped strawberries and a bottle of sparkling wine. Buffet breakfast was great, something for everyone and the staff were very attentive.
"Conference and family catch up"
We recently had 3 nights at Crowne Plaza. I took my elderly parents with me on a business trip so they could catch up with family. I chose this hotel as there is a great view over the river and crown casino. The room didn't disappoint with the view. The service was perfect. We were sharing a king studio room. On the first night we discovered that the extra bed for me hadn't been made up. The night staff very quickly fixed the problem. On the last night my mother was unwell. We requested extra pillows and blanket, which were delivered very promptly. The daily breakfast was amazing. A great start to the day. We had dinner one night, which was faultless. We asked for a Late check out which was organised without a problem. We were able to store our luggage until the end of the day. My only concern was that the shower was above the both, which is always a worry with older travellers. We had an enjoyable trip and will be back.
The hotel is well situated, right on the Yara river and next to the convention center. Reception was prompt and helpful, rooms were comfy and well appointed. Finding restaurants for dining out was easy, many good ones within walking distance. Breakfast was expensive by comparison to whats available from restaurants nearby, overall a great location and stay, will come back
"Great location & wondeful view!"
Sayed one night as I was in Melbourne for a business meeting. My room was on the top floor and had a wonderful view of the river - pity I wasn't there long enough to truly appreciate it!. The room wa as you would expect in a hotel of this calibre - large, well appointed and comfortable. Some of the things that I particularly appreciated were the padded coathangers, powerpoints on both sides of the bed, and a decent sized container of milk for my tea. If I'm going to be really picky, the tiling in the bathroom was a bit dated. However everything was spotlessly clean, the vanity was a good size, the lighting excellent and the shower great. There was alsd a bath, although unfortunately I did not have time to enjoy it. There was a good selection at breakfast and, whilst busy, I did not need to wait for a table and the service was fast and efficient. Others have commented on the building work - I could not her it in my room, which was remarkably quiet. The hotel was well located, within walking distance of may eateries, the Convention Centre and the factory outlets. My only complaint relates to housekeeping. I called down and asked for an extra blanket - it was quite late so, after waiting about 45 minutes, I gave up, put out my Do Not Disturb sign and went without. I can't actually say they didn't bringit, but I do think 45 mins is was too long.
"Fantastic BAR!! Best ever....!!"
Wandered in due to heat (36!). Not only got cooled, but because the bartenders were so fantastic, I did come by every day of my trip to Melbourne! Bobby worked the day shift to 3pm, and Lisa handled the evening shift. Rachael worked an odd day, and A different Rachael who worked the front desk was also very helpful! They have 3 kinds of Havana Club rum, and a fantastic Vegemite toast offering! Amazing place with a very professional staff!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 11:00 AM