"A great hotel - never disappoints"
I use this hotel a lot when in Newcastle on business and it never disappoints. Friendly staff, large,airy rooms, comfortable beds, powerful showers and good food. What more can I say' Oh, apart from there's a spa for anyone who has time to use it and good, free WiFi. There is no designated parking, but there's a public multi-storey car park right next door which charges £12 per day and always has plenty of space. If yo park on level 10 it's level access to the hotel reception. Highly recommended.
"Weekend with the lads"
Very pleasant stay in this hotel first weekend of March. Staff were excellent on arrival and maintained the standard over the weekend. Hotel was spotless and the rooms were very spacious. Daytime bar staff were very friendly, pity the night staff were not so enthusiastic. This still did not dampen our experience. Great hotel close to city centre.
Very friendly staff. Amazing food. Amazing spa. Would definitely go back. Went with my mum for her 60th birthday and she felt completely spoiled. We enjoyed dinner bed and breakfast followed by a spa day with afternoon tea. The room was great, big with very cozy beds. Great value for money
"Weekend at Crown Plaza Newcastle"
The Hotel is located next to the train station and good value for money. The staffs are professional and the service is good but can be improved. The management should consider ice block machine dispenser on each floor.
"Birthday in Newcastle"
We have just come back from a 3 night stay in Newcastle in this hotel and the only thing I could say is this hotel was absolutely flawless. 5* customer service at reception where no question or demand was too much of a bother for the staff. Hollie the girl who checked us in was very friendly and professional and had been great help to us from check in to check out. Room 311 itself was very comfortable had all amenities required, hairdryer, ironing board, tea making facilities and the bed was so comfortable, the only thing was the room faced a construction sight and was a little bit noisy but nothing too disruptive. We used the leisure facilities every day and found them to be very clean and enjoyable. The pool and Jacuzzi were so relaxing. Breakfast was delicious with plenty of options. The hotel interior was modern and very well kept. Hotel itself was 10 minutes walk from everything and so convenient. Taxi from the airport was only £18. I would highly recommend this hotel whether for business or leisure and huge compliments to all the staff as they did above and beyond for us. We will definitely be coming back.
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Diners Club - Discover
Check-in: 2:00 PM , Check-out: 11:00 AM