of TripAdvisor Travelers recommend this hotel
"Friendly and professional staff, good choice to stay."
Stayed here one night and it was nice to notice that I was recognized as spire club member, not always happen, rooms were clean, quiet and in good condition, breakfast was good quality and it was very nice that they let me eat little earlier than scheduled due my early flight, highly recommend!
"Check the video on youtube to have a look around this hotel"
I have made a video of the hotel and the room on youtube, please look for the user 007inDubai and the video titled Riyadh - Crowne Plaza. A video is a much better way of showing you the qualities of this hotel. I stayed here for 2 nights, a very well appointed room, modern, clean, comfortable, well designed, bright, with high speed internet and a great working area. The rest of the hotel is a little old, but the quality of the room certainly makes up for it. very high quality for Riyadh and Saudi Arabia.
"Fullfills the purpose"
When entering the Crowne Plaza in Riyadh it feels like a small local hotel, not like a hotel which is part of an international chain. The lobby and reception area is tiny and unspectacular, and it has only one restaurant which is part of the lobby. The room itself was just refurbished and modernly furnished, clean, bed very comfortable but the window was very small. No balcony. but maybe that was only because I was a female traveling alone. Breakfast didn't have a huge choice but it was fine. Staff was very friendly and helpful, and I didn't have to wear a hijab (headscarf) inside the hotel. Haven't used the pool or gym facilities. They are working to extend the hotel but i didn't hear any working noise in the night. All in all an ok hotel and I'll come back when traveling again to Riyad.
"Nice old fashioned hotel"
So, this time it was Crowne Plaza Riyadh Minhal. I stayed here a few days back. From airport I went straight to the hotel, faced some traffic on way which led me to think that may be I will be late for my meeting in next half an hour, but thanks to the hotel front desk staff. I was checked in within no time. I left me luggage in the room and headed to my meeting (which I managed to catch in time). Here, I must mention that the hotel lobby is quite old fashioned and not like the present four or five star hotels that have high ceilings and wide open lobbies. But yet, it was not scary as I believe the building is quite old and the time this hotel was built there used to be such buildings. I must mention here that I always love it when I find a chocolate block and some fruits in my room that are provided by the hotel for their new guests in the room. It makes you feel so welcomed. So, i came back from the meeting and decided to hit the gym before I could join another meeting in the evening. I went to the gym and it made me feel really bad when I saw that such a nice hotel has a very old fashioned and poorly equipped gym. The hotel staff told me that they are building a new gym but I think it is better to atleast change the equipment for the existing gym until the new gym gets constructed. I won't specifically point out any thin here but my overall gym experience was not so good. So after a brief workout I came back to the room and went to take a shower. On short trips, I normally don't take my own shower gel, so I decided to use the shower gel that was provided by the hotel in their toiletries. To be honest, it was more of a gel than a shower gel. I placed it on my hand and and fell down on the floor, not a drop but the whole thing that came out of the tube. I decided to retry and became successful but there was no lather at all. Since I was getting late so I quickly decided to take shower and move on. I came back after my meeting and was really starving so I decided to order food from the room service. The food was nice, they didn't take much time to bring it. Though they forgot to send me my coke so the attendant went back and brought the coke (first interruption while I was eating), then I received a call from room service saying that the hotel has not kept any deposit from you so instead of signing the bill, you have to pay cash, which was quite surprising to me as I was staying in the hotel and they could easily call me after an hour or two instead of calling right away when you know the person might be eating as we just served him the food. So, I told them that I will pay them the money once they send someone (second interruption while eating). So I continued to eat and then the server came to bring my coke (third interruption), but since it was for a drink which he forgot earlier so it is ok. Again the room door was knocked and there he was, the same guy, holding the bill and asking for cash (fourth interruption) i paid him the money and continued to finish my food which almost got cold. That left me thinking, if someone doesn't have cash at that very moment, would the hotel F&B drag the person to reception to pay by card before he could finish his food' So after the food, i went to bed and slept like a baby. In the morning, i went for breakfast and I was received at the restaurant reception really nicely. He asked me if I would like to have a tea of coffee, so I asked him if I can have a Latte. He asked the server to bring a Latte, which unfortunately never came so I decided to go ahead with a black coffee. I don't know any specific reason of why I didn't get a Latte, but its OK. The overall quality of breakfast was good. After breakfast I went to the front desk to extend my check out time, which they did without any complaints. I must say that the front desk staff was very nice and polite. I loved they way they were treating all the guests. Overall, the whole staff was very polite, be it the guy at restaurant or room service server or any other attendant. I am not complaining that the hotel is not good, believe me, it is a very nice and cozy place to stay. Some points which I wanted to highlight, I already mentioned above and I am pretty sure they will be taken care of. If I would have to stay here again, I would definitely go but guys, fix your gym soon.
"The rooms are nice"
When I saw the building I was a bit scared, everything's dated, but the rooms are pretty nice. Everything is clean and the staff is friendly, the bathroom is really nice. I would stay here again, I've been very comfortable.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM