of TripAdvisor Travelers recommend this hotel
"Mixed feelings "
I stayed at this hotel in January. I used to choose this hotel as a preferred venue in Riyadh. Unfortunately, lately I started to encounter problems which will drive me away: First of all, despite having stated the importance of having a quiet room (from previous stays in this hotel, I know that many rooms in it are noisy because of different surrounding works), I was given a room on the first floor, facing roadworks. All afternoon I had to bear a terrible noise that turned into a terrible headache. I went very upset to the reception where the room was changed then (I wonder why to give me a noisy room from first place, knowing that I am a customer that knows your hotel well!). I want to mention Mohanad who was efficient and professional handling this. I also want to mention, as I did to them, that there was a big spider in the first room (I took a video of it moving in the bathroom). The second room, given by Mohanad, was way better than the other. It was quiet and very clean and no insects. Breakfast was fine. Staff of breakfast room and housekeeping are extremely courteous and helpful. An additional point that makes me loose interest in this hotel is the fact that, since I have no benefit of getting any rewards on my IHG account (even for incidental expenses as I was advised), since I do the booking through an agent and their aim is to rather encourage online bookings, thus choose another hotel from now on, based on the quality of it rather than loyalty to the chain.
"Excellent place to visit "
This is my first time in this hotel in Riyadh I stayed for one night and in general the hotel is in very attractive places near all ministry the room are nice and I think it's been renovated, when I arrived early morning the reception was very cooperative and upgraded me so thanks to all of them, Generally I recommend this hotel while you visit Riyadh.
The ambience is a bit stale and dated, but the rooms are clean and comfortable. The food in the restaurant is first class with a choice to satisfy all tastes. Location is a bit out of the way for the city centre.
Its one of the best in area. Close to many businesses offices and ministry offices. I ways stay in this hotel and admire the staff. Miki is my friend and all front desk staff is v supportive. Breakfast is amazing always.
The staff are very helpful and friendly, rooms are a good size and very clean although a lot of construction outside means access and parking can be a bit challenging. Good selection at breakfast and the buffet dinner service is of good quality
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM