Our hotel is located in the heart of Manhattan’s busiest business district, within walking distance of major financial corporations, accounting firms and the Javits Center
of TripAdvisor Travelers recommend this hotel
"Expected a lot more"
Fantastic location and very friendly staff. Rooms were spacious and very clean and comfortable. However, I was dissapointed. We arrived about half hour after check in time. They could not give us two rooms next to each other as we had requested. The furnishings in the rooms looked very worn. Headboard's faux leather material was torn in several places (in both rooms!). No coffee makers or mini fridge. Our room's bathroom had a nonworking light, chips in the sink, no shower fan/vent and a few other minor issues. We didn't report it as we were there only one night and changing room would have meant being on a different floor from the rest of the family (who were already way down the hall!). For the price, and considering we are IHG platinum members, I certainly expected more. We will be going back to Double Tree next time we are in town.
"Amazing service and location"
We were originally booked in to some dodgy place in Tribeca & I couldnt stay there. It was terrible so I called Crowne Plaza in Times Square. On arrival (we were so stressed as we didn't want another bad experience) we were checked in by the fabulous Gabby who upgraded us to a much higher floor. She could see how stressed we were & gave us free breakfast. This just made our trip instantly better. The Crowne Plaza is right in the heart of everything, what an amazing experience. We will be booking all of our trips back to the Crowne Plaza.
Great spot! Right in Time Square!! Paulette in Housekeeping was amazing and Victoria at the Front Desk was so helpful and friendly, they made our stay great!! Buffet was delicious and hotel bar was fun with great views.
"Great Appreciation for loyal ICHG members"
I had a two day biz trip to NY with a meeting upon my arrival the first day. Unfortunately the flight was delayed 4 hours from LA to NY, due to weather . I was going to miss the meeting but called the client and agreed to meet at Crown Plaza that eve for meeting . It took almost 2 hours from JFK to Times Sq. And added a lot of stress to the trip . Upon checking in I had a wonderful Front Desk Manager, Gabt, that upgraded my room to a junior suite . As a Platinum Ambassador it was a great benefit and one that came at the right time. I had my meeting in the parlor area so I had a more professional setting than in a standard room with much less room. It made my day and helped turn the quick 2 day biz trip into a positive experience. Thank you
"First time in the Big Apple!"
Me and er indoors made our first and well overdue visit to NYC in April 2017. Due to having seen so many movies based on the Big Apple, it was pretty much as we expected. We stayed at the Crowne Plaza due to its close proximity to Times Square and all that offers. We were very impressed with the location and the look and feel of the hotel. Walk out the door and you are slap back in the hustle and bustle of Manhattan. Obviously a bit more expensive than other places but you don't get much nearer than this. Didn't eat on the restaurant so can't comment. Had a couple of drinks in the bar and whilst more expensive than the UK, no more so than other bars in the city. Very large rooms and well decked out. Everything you would expect from a IHG hotel. If coming back to NYC, would certainly consider this hotel again.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM