Our hotel is located in the heart of Manhattan’s busiest business district, within walking distance of major financial corporations, accounting firms and the Javits Center
of TripAdvisor Travelers recommend this hotel
"Crowne Plaza Times Square - an exciting place to stay"
We stayed for a few nights in February '17. The hotel staff were VERY friendly and professional. The rooms were very clean. No funky smells like I've found in other NYC hotels (usually air freshener to mask the must or smoke smells). The shower curtains don't work too well - too much water coming out where it doesn't meet the wall. We had to put towels down to keep that from happening, but the wall paper was already peeling back. The sinks were cracked and there was a lot of noticeable dust in the vents. Our shower would only get hot after running the water for at least 20 minutes. We did have to call maintenance as soon as we got there to fix the HVAC - they were VERY quick to respond, though!! The beds were very comfortable. Parking is $70 a day, which I find to be a bit expensive, but we were staying right in Times Square so you have to expect to pay a bit more. It's a great location! Be warned, if you can't sleep with noises, don't get a Times Square view room! We loved it! The noises and lights did not bother us AT ALL!! I would definitely stay here again. A great location in Times Square!!! Our teenage children loved it, we loved it!
I have 5 grandchildren who I adore .I've been saving up my points for one last trip to New York. My grandchildren have a love of New York that I have and I believe I instilled that love in them. I tried going through the IHG rewards program and couldn't get any satisfaction,in fact the woman who made the original reservation didn't have it correctly at all. I asked to speak to the hotel direct.And was given an angel by the name of Alex Mrsa.( I hope I spelled the last name right ) Alex was so understanding and compassionate about my situation I felt so relieved and grateful for his understanding . I want my grandchildren to remember the majesty of coming up the escalator and seeing all the bright lights of Broadway.And when I'm gone I want them to know that Alex helped this happen .And that Crowne Plaza Broadway NYC will be their destination for their families.Thank You dear Alex..Thank You Crowne Plaza Broadway 💜
"Great Place to Stay~ Convenient location!"
This was our first visit to NYC. I was grateful to get a great deal on staying at the Crowne Plaza. I really wanted to be within walking distance of most of the places that we wanted to visit & this place was the place to stay! Although it's in the heart of Times Square, it's very quiet inside. Rooms are large & beds are comfy. Victoria at the check in desk helped to make sure to make check in/check out go smoothly. She even gave us vouchers to enjoy free pastries & drinks at their on site grab & go bakery....what a gift! I would definitely consider staying here again!
"Very good overall experience!"
I recently spent 3 nights at the Crowne Plaza and I was very pleased with my stay. The check-in process was quick and efficient. My room was spacious and very neat and clean. The bed was very comfortable. Moreover, the hotel was ideally located just off Times Square. There was a wide variety of breakfast options and all of the staff in the restaurant were friendly and provided excellent service. The Crowne Plaza certainly provided excellent value for money in my opinion and I would definitely stay there again the next time that I visit NYC.
"Great location, clean and good value for money"
Just back from a wonderful holiday in NYC. Stayed at the Crowne Plaza, floor 38. Lovely clean rooms, good selection of toiletries, plenty of towels, clean bedding. Rooms cleaned daily. The reception area is a bit impersonal, the bar is very expensive...but you are right in the centre of time square and everything you need is on the door step. It was my birthday while there and I was left a bottle of fizz and a huge slice of cake courtesy of the hotel. Would definitely stay there again.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM