"Time warp back to the 70s'"
Dark and dirty outside, dank an old inside, rooms are miniscule, bathrooms condemnable. Despite being in IHG rewards, the room had two twin beds for one person, overlooked a garbage alley and the bathroom I can't describe. Would hope not to stay here until they renovate it.
"stay during a congress"
The hotel is located on a busy street in a not-so-fancy neighborhood, close to the Letzigrund stadium. Rooms overlooking the street can eb very noise as there is also a construction site on the other side of the street. The first room I got smelled very foul so I got a replacement. This was OK until little ants appeared in the bathroom who then finally took over the room as well. The restaurant and the free use of the attached Holmes Place gym was good.Wifi was so weak that I could not download my emails during my entire stay. Also the signal for the TV was weak as it was all the time disappearing.Bed and pillows were very good and comfortable. Breakfast good.
"Property I have used before and it was OK"
Staff a little difficult to understand on check in and even breakfast entry person could learn something about how to deal with customers and be a little more pleasant. We had a conference there also and room etc was good. Breakfasts and food for lunch was excellent. Food for cocktail function was very disappointing for price and most went uneaten. When you charge what was charged, you expect value and this areas was not good value at all. Other staff including conference staff very helpful however. Zurich is expensive I understand but you need relate that to what you get.
"Excellent service and comfort"
I stayed at the Crowne Plaza for a night while on business in Zurich. The whole experience at the hotel was great from the easy and quick check-in to the easy check out the following morning. The room was not the largest I have stayed in but was very modern and extremely comfortable. The hotel bar and restaurant were great and the staff extremely friendly.
We stayed here for a wedding in Zurich. The rooms and beds were exceedingly comfortable (with lovely little touches like aromatherapy kits on the pillows), and the staff were helpful. Our TV stopped working half way through the trip, and although it could not be fixed, we were offered a room change (which we declined). The bathroom was nice, although the bath was slightly on the small side. We did not sample the food or use the health club.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Maestro
Check-in: 2:00 PM , Check-out: 12:00 PM