of TripAdvisor Travelers recommend this hotel
"Another excellent visit"
We visited the Dar Al Masyaf for the second time. We were disappointed. The service, food, bedrooms and drinks were all excellent. Some of the restaurants have changed since our last visit two years ago. The Hide, steal restaurant was fab. We visited three times in 10 days we enjoyed it that much.
"Potentially the best trained staff that I have ever experienced"
I have been to Dubai at least six times over the last ten years. I have always stayed in very good top of the range hotels. My recent visit was at Dar Al Masyaf Madinat Jumierah for the first time. It was by a long mile the best of the best. I could not fault anything about the hotel. Although it appears very large, it was peaceful, if you wanted a good restaurant, it has loads of all choices. 1. The staff: The happiest staff of any hotel that I have stayed in globally. They are well paid it appears based on their superior levels of customer satisfaction. Everyone of them irrespective of rank gave 100% + service with a smile. We were a group of 16 and we stayed in one of the spacious Villas. We had two butlers that looked after our every need and they were just so good, so professional, and always willing to go that extra bit. 2. Rooms: Spacious and very comfortable, well stocked with all amenities for our stay. 3. Beach: Beautiful soft sand and the life guards and attendants were excellent 4. Food: From Breakfast through lunch to dinner, the choice is spoiling in the best way possible. We were on half board and they give you meal vouchers that offers the flexibility of eating in 40+ restaurants. It really works. 5. Management: Senior management were on hand if needed, professional and really demonstrated superb customer service. Summary: The most relaxing, great choice of restaurants, the staff that are happy to smile, management that showed that they cared, spacious rooms, beautiful beach and that availability of the internal transportation by either golf carts or Abra (Small boat) was the icing on the cake. We had a great time, thank you all concerned.
We stayed at Dar Al Masyaf in August. As we were celebrating my husbands 40th Birthday, I searched and read reviews of most of the hotels and Glad I booked this hotel, as we wanted something different to staying in a hotel room - Going round in Abra's and Buggy's was the highlight for my daughter. (Abra and Buggy drivers always greet you with a smile) From the Minute we walked in till we left, we received brilliant service. We stayed in Villa 15, the room and location were amazing. We received outstanding service from our butlers Sharfaran and Ankur, they were always happy to help and they also arranged little celebration cakes at Pai Thai and Tortuga's for my husband's 40th bday. Special thanks to the management for arranging cake and flowers for us, which definitely added to the celebration. Food was delicious in all the restaurants we went, especially Pai Thai. We enjoyed breakfast more at Khyamat Al Bahar, as it was much quieter then Arboretum. Outstanding in every aspect. Would definitely stay there again.
"Great Stay again, Staff make it special"
Great stay at Dar Al Maysaf, Once again. Love the new updated rooms, As always staff make your stay very special from Staff at restaurants to your Villa Butler. We were lucky enough to have the very charming Ashis once again as our butler, Thank you Ashis for you kind attention to us that made our stay very special, and for arranging all our restaurant reservations, Some very good recommendations, Although we had prebooked Pierchic for a special occasion, We was recommended to go to Toscana, And were warmly greeted by the Chef Mansour on arrival (by Abra) as we got off the Abra, That was customer service, as a call must have been made to advise of our arrival, Well what hospitality, and very fresh and light tasting cuisine. Thank you Chef Mansor! You must also try Tortuga, The Head Chef Oscar Rito, worked at "the best restaurant in the world" El Bulli And his passion shows! Thank you top everyone especially Ashis, The best butler in Dar al Maysaf in our opinion .
"Celebrating our anniversary @ Dar Al Masyaf"
I loved the hotel, it's true "a peaceful haven" as they mentioned it on their website. It's very relaxing place within the city. Our room is very spacious and the bathroom it's big,I want to have that in my home 😊. The ambiance, the room, the staff, the amenities etc.it has everything you might want and what you are looking for in your hotel. The only thing I can comment that they need to improve, is the service of their buggy, you have to call or request atleast 30 minutes prior to avoid waiting. But everything is perfectly fine, definitely Dar Al Masyaf Madinat Jumierah is on my fave list of hotels in UAE and would love to come back.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM
Wild Wadi water park will be closed for annual maintenance from 11th January 2016 to 10th February 2016. During this period, Jumeirah Zabeel Saray will provide complimentary water sports activities for its guests.