"Disappointed in scenic suite incessant noise"
I was offered an upgrade to a scenic suite at the Delano for about $39/day more. At the time, I didn't realize there would be a $33/day resort fee added to the cost. While the room was lovely, the noise was excessive. On the 13th floor, overlooking the building HVAC system, the room had incessant noise with a high-pitched whine in addition to airplane noise. The windows are simply not thick enough. The noise never stopped and I could hear it over the TV. I will not be returning to this hotel.
"I stayed at delano and at first had a bad trip!"
In September of 2016 I stayed at Delano for first time I decided to try it because I go to vegas once a year for football season .Normally I try to stay at Aria so I wanted to compare we had a problem with our shower leaking all over the bathroom floor and tried to use the resort fee which to this day is a rip off. Well when we were leaving I was not happy at all until I came home and filled out the survey that was emailed to me. I thought no one cared about the problems I had but I was wrong they replied back and did not charge me for resort fee. It was a nice gesture so I would try Delano again just because they took the time to try to fixed my concerns. I don't travel often maybe once a year but if Aria was booked I would try Delano one more time.
"Never staying there again"
Horrible view of a wall, tv didn't work for two days. The halls had a horrible septic smell. Loose shower head. They didn't restock the coffee bar. Had to call twice. Horrible service by the cocktail waitresses while gaming. And that's with tipping big. One told me that I could have a bud light that was left on her tray. But that was it because she was going to lunch. Stayed here every year for the past four years. Not again!
"Boutique Hotel Feel with 62 floors"
I stayed at the Delano because of a work conference for 2 nights mid week. I suspect that's why the room was so affordable. However, the service, gym, and room all exceeded my expectations. I love the modern decor and high roller feel of the rooms and the common areas. It certainly didn't feel like a cookie cutter hotel that was last updated 20 years ago.
Stay was Great Beautiful Place! I was with my Family and the room had plenty of space and was so accommodating.i would definitely recommend my friends and family to visit.so clean and organized and the staff was friendly and knowledgeable.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 11:00 AM