Delano Hotel is located in the heart of South Beach. The Bass Museum of Art is 9 minutes' walk from the Delano South Beach. The Miami Beach Botanical Garden is less than 2 km away.
"Fantastic time at the Delano"
Still my favorite hotel in Miami Beach. In addition to the beautiful common areas and well-appointed rooms, you can't beat the solid service. My thanks in particular to poolside staff Sole, Lorena and Diego!
"Seen Better Days, But Not A Bad Choice"
Common areas are still stylish and the overall food quality is good. Service remains solid. The pool is impressive, but the not the happening scene it once was (although on certain nights it's still hopping). The rooms, while well decorated, are not spacious. The hotel and food services can be expensive (even by Miami standards). Personally, I prefer the Loews, but the Delano is a better boutique hotel than many of its competitors (like the National). If the price was right, I'd stay here again.
"Just a visit to the Pool Bar is Always Worthwhile!"
We love stopping in for a few drinks at the pool bar and this Friday night was excellent. The freshly made margaritas are pricey but excellent. The vibe was great with a really friendly atmosphere. We have been coming here for years and never disappointed. Once again, a great evening and a must see when visiting the area.
"Still the best in south beach"
Stayed here for a week in January 17. Have stayed here with work and family several times over the last dozen years. The hotel is great - one of most beautiful pools in the world, I think, with excellent service. Solidad runs a great crew (Paola, Migel, Diego were all great, as was the sunbed guy Roberto). The food is great, the music's good, the drinks are lovely, and it remains one of the few places with a great vibe that is warm and friendly. That side is all perfect. They keep trying to update things like the menu a bit - and on that side I feel for them. The new things are great, but so were the old ones (we miss the brekfast waffles! And the smoked salmon bagels). It's good that they want to take it forward, But quite a challenge because the original formula is so good. The service generally is really good. The spa and concierge fixed us private yoga sessions on the roof each morning, they fixed us dinner reservations reliably etc and their advice was good. We did have a few hassles with reservations. I've noticed similar issues at some Aman Properties recently - is there some sort of new system introduced by the beancounters without taking account of all the intangible assets of a hotel - principally its staff - whereby they think they are being clever, but in fact they aren't, but risk destroying the experience' We weren't able to book interconnecting rooms, but only request them - and they weren't available for our whole stay, so we had to move rooms into them. We also had a whole palava about extending our stay - I was slightly miffed to be summoned down to the lobby to sign a contact to extend it, and then very grateful to have done so as they tried to throw us out of our rooms even though they'd said we could stay. We've stayed at other places in south beach, some pricier but with appalling service and badly trained staff (hello the setai), some cheaper when the Delano wasn't available. The Delano remains the best. Don't let central reservations ruin it, and if you need to charge for things like interconnecting rooms, do so!
"Hotel is tired, badly maintained and expensive"
If you like style over substance this is the place for you. You will be charged an additional 'resort' fee + tax + service of over 50 bucks a day but good luck finding a sunbed around the pool unless you add a hefty tip to the fee you have already paid. Feels like staff constantly have their hand out. Room was shabby, fridge not working, amenities and furniture in the room cracked or stained. Gym was OK, but don't think it has been cleaned in a while, and no headphones so take your own - apparently the resort fee doesn't cover provision of headphones for the gym. Don't bother with paying extra for 'partial sea view' either - you will only see the view if you stand on the sofa, crick your neck and put your nose against the window. We will find a smaller boutique hotel for our next stay which hopefully will be better lit so that we are not constantly fumbling around in the dark (in the day time) and being attacked by large floaty curtains as we try to make our way through the lobby. Guess we are just not 'hip' enough for this place.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM
There is a $35 Resort Fee (inclusive of tax) per room per day, to be paid directly by the guest at the time of check-out.