"Quality hotel in the town centre"
This was an excellent hotel, ideally situated for city trips that include visits to the historical centre of Cologne, as well for a few days of shopping. The hotel lives up to it's standards and it is certainly well adapted for business travellers. It's clean and modern.
"Good but nothing special"
Big hotel in the centre of Cologne, everything ran smoothly from check in to check out - but nothing special. Got a smoking room first, but had no problem to change it to a non smoking. Huge breakfast.
Dorint Heumarkt hotel is average according to its star and price segment. Location is perfect but service and staff attitudes are poor and prejudiced. They couldn't be helpful to customers needs. For example; for 2 days they couldn't refill the shampoo and body wash,also linen and pillow pad have black spotted on it. So think twice and search other alternative hotels then choose the reasonable others.
"Great business hotel with top class gym, pool & sauna"
I travel frequently to Cologne on business on my own. I always stay here. Central to all shops and restaurants, literally outside the door. Holmes Place is the gym attached to the hotel and it is second to none. Classes on every hour, every machine you can think of and a great pool and sauna area. Wifi in rooms is fast and free, beds - top class, pillows ( of which I am very particular) are great. Coffee facilites are not good in the room - for over €300 per night minimum a machine would be nice rather than packets of instant bad coffee and tea.
"Very good hotel in central location"
Stayed here with family and friends for Koln Karnival and thought the hotel was very good in a fantastic location for shops and tourist areas . Food choice at breakfast was extensive and the organised party day/night was very well organised with snacks and drinks offered continously while we watched the carnival from our seats. The only issue we had was that there wasnt enough bar staff , even on occasions when the bar wasnt that busy, it was staffed by only one or two people and it took forever to be served and then had to wait 20mins for our drinks ! Not very commercial.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM