"Very nice Premium Room with Half of Racetrack View"
Stayed 11/14/2016 -11/19/2016, our first stay in this hotel. We booked thru their website and availed of their Fantastic 4 Business Promo, which is a very good deal for us. Premier Room was big enough and very chic, bathroom was not so big but big enough for us, medium-sized ladies. Our room had the race track view but only on the 6th floor so we can see only a part of the track. Room was clean, toiletries were provided including 2 bottles of drinking water daily. Robes, disposable slippers, iron & board, safe, hair dryer and electric kettle for coffee & tea. Breakfast buffet was also good with a number of choices. The free shuttle service to & from HKCEC as well as the other shopping areas was very useful, get map and schedule in hotel lobby. Shuttle is first come first serve. Save hotel no on the free smart phone in case you needed to call hotel about to ask about the shuttle. The FREE use of smart phone with unlimited 3G internet, Wi-Fi hotspots for multi-device connectivity, local and IDD calls to Australia, Canada, China, Japan, Korea, Malaysia, Singapore, UK, and US (phone can be used both inside and outside the hotel) was also very useful. We also availed of the full 24-hour stay since our flight out is in the early evening, we just requested thru their online form days before we arrived. A downside is that you needed to walk a few block to go to the nearest convenience store. Another is that, I highly recommend that front desk personnel should be trained to be more courteous and patient with the clients. I find 2 out of the 3 front desk personnel that I talked to not to be very pleasant and accommodating, it's as if you are disturbing them. I find 2 of the younger concierge to be very courteous but not the older bespectacled guy.
Didn't enjoy my stay here at all. Check in was incredibly laborious and took over 15 minutes which is a lifetime when you've just stepped off a 12 hour flight. Check Out was equally and unbelievably more complex. I've never seen a desk clerk type so much in to a computer for a room which had been pre paid and on which there were no extras! Was a bit farcical really. Breakfast was, to be frank, quite hideous. I've stayed in hotels across the world and eaten breakfast of all sorts, but there was just something quite plastic about everything served here. Really unpalatable. Location is not ideal either, as it is just a bit further out to make walking trips a little longer than necessary. Wouldn't stay here again if given the choice.
"Previous Cosmopolitan Hotel"
Newly renovated hotel, rooms are small but clean and modern. Staff are quite friendly but not too accommodating. They provide a free smart phone with wifi where you can bring along and hotspot your handphone. Foods are superb, the chef itself is very accommodating to the request. The location was a bit far from Times Square, about 15-20 minutes walk going to the mall or shopping area. Have available shuttle bus to bring you to different places but you must be on time if not you have to wait for the next trip.
"newly minted Dorsett Hotel at Wanchai,"
Ensconced in the historically romantic Wanchai district, this Dorsett Hotel rings a nostalgic bell with movie-goers of yesteryear who has ever seen or heard of the endearing movie- "the World Of Suzie Wong". However, the heady days of Wanchai of the '60s are now lost in the towering, glittery skyscrapers of progress, and only the ever-present trams of that era welcomes the nostalgia-seeking traveller. Dorsett Wanchai is latest edition of Dorsett hotels in Hong Kong Island, located at one end of Queen's Road East at the confluence of Morrison Hill Road & overlooking the Happy Valley Race Course grounds. Our family of three adults had a room on the 11th floor which yielded a delightful panorama of the HK skyline towering over the HK Jockey Club soccer pitches & an indication of the 24/7 busyness of this metropolis by the ceaseless vehicular traffic on the Wong Nai Chung Gap flyover. However, we only discerned a murmur of the activity on the roads as the sound insulation of the rooms was solid. Our room was a tight fit (understandable as this is Hong Kong where space is $$$$ per square foot) for 3 single beds, a glass-topped writing desk below a flat TV screen & a comfortable armchair. Enough electrical socket outlets for 3 gadget-toting travellers catered to the re-charging needs of each individuals' mobile phones, cameras and iPads. A wardrobe sat beside the beds, containing the usual numerically-operated safe, a set of 3 bath-robes and a hairdryer with a conveniently placed electric socket outlet inside. Beverage preparation facilities on a shelf adjoins the wardrobe with daily replenished bottles of free drinking water. Below this a cubicle hides a small fridge, chock-full of bottled drinks doubling up as your en-suite bar. As usual an enclosed shower within the washroom is sited at the room entrance; well lit & equipped with a illuminated concave, circular mirror which magnifies the user's face, if the "mirror mirror on the wall" do not showcase the beauty of the user well enough ;) ! Our room attendant Eva was pleasant, quick & helpful-delivering a requested clothes pressing kit promptly while the handyman attended to a stuck washbasin stopper even before we returned to our room after giving feedback to the hotel reception desk. What really made our day was Eva's cheery greeting every morning & also a gift of a little personal teddy bear-the hotel's mascot- with a friendly note attached & placed on our room's writing desk one day. Buffet breakfast, which we paid for on the 2 days we breakfasted at the hotel's dining room, presented diners with an adequate but not generous spread for both oriental & occidental fare. The dim sum fare was limited in variety, only 2-3 types were provided but we found consolation with the omelette cook's corner with its made to order service. Dorsett's free shuttle bus service was a boon, with 6 routes covering 16 destinations that both leisure & business travellers will find useful. The hotel staff running this service worked attentively to ensure their guests get on the correct shuttle bus, together with their luggage, if any. An additional bus was provided on one occasion when there were many convention attendees staying at the hotel. Dorsetts' chain of hotels in Hong Kong is certainly worth a repeat stay, if Dorsett Wanchai example is representative of their hospitality throughout their chain.
Good: hotel is very clean, and modern. Wifi in lobby is good. People are nice. Brian is very nice. Bad: Room has frosted windows that don't open, no view (couldn't see out). Room smelt pretty bad, no fresh air in room. Breakfast is the worst and expensive (185HK). Mobile hotspot/phone does not work, it stops working after 2 minutes, and is extremely slow (pretty much useless).
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM