"Nice, clean and helpful staff"
We stayed at this hotel for 2 nights as a stop off. The hotel is very pleasant inside and it was the same time of the Rugby 7's, they coped very well with the extra guests and showed excellent humour with the guests who had been celebrating a little too much. Our room was pleasant and so was the bathroom. The bathroom was a bit on the small side but was ectremely clean with lots of toiletries and acessories provided on a daily basis. A mobile phone is provided in your room to use the internet and you could take the phone out with you and get free local calls.
"Location quite good, average rooms"
Our experience at the Dorsett didn't start well with my husband & I been given twin beds in our room instead of a double; we were told that we need to specify when booking that we need a double. This isn't something that I have encountered before & this was 7th hotel that we stayed in on this trip. The only solution that they could give was that we had to pay more for another room or join the beds together which we did in the end, still it wasn't the same! The rooms were ok, there was absolutely no view out the window which was frosted glass, the room was tiny which we didn't mind but there was extremely poor lighting in the room which meant that it was difficult to read at night. There was a free mobile in the room to use which was a positive and they provided a shuttle bus services which was also a plus. I wouldn't stay at the Dorsett again, for a similar price you can stay in the Novotel Wanchai which is a much better hotel.
"Great value stay in Hong Kong"
I stayed at this hotel with two friends for seven nights, and the experience and level of service overall was better than expected. We stayed in a deluxe triple room, which whilst being a little on the cramped side, represented comfortable and value for money accommodation. Our room was available at 11 am which was of great benefit after our long overnight flight from Australia. Whilst small, the beds were extremely comfortable and the level of amenities in the room was good. Free bottled water was provided and restocked every day - a huge plus! Free Wi-Fi was available via an in-room smartphone which worked really well for most of the stay. An iron and ironing board was a noticeable omission, however. The hotel is in a great location on Hong Kong Island and a short walk or taxi ride to most of the main attractions and precincts. The hotel concierge service was put to good use in providing useful information and the free shuttle bus was also very handy and convenient. Complementary lollies and sweets were provided in the hotel lobby in the early evening which was a nice quirk. The hotel 'gym room' was a bizarre setup in that it was obviously a decommissioned hotel room with a few pieces of gym equipment in it, so it was very small compared to other 4-star hotel gyms. One downside to our stay was the service at the bar. On some nights the bar was staffed by a professional bartender who made excellent cocktails, however on three of the nights stayed the bar was staffed by the hotel security guard, who even attempted to make cocktails and still charged us full price! I've never stayed at a hotel where the bar is staffed by a security guard, I found it highly bizzare and a little disappointing. I really enjoyed my stay overall and all things considered, would consider staying at the Dorsett again as it represented great value for money in Hong Kong.
"Upmarket comfort and services for leisure stay in Hong Kong Island "
We remembered the Cosmopolitan Hotel. It has been rebranded as Dorsett Wanchai and we were looking forward to our stay after a positive experience in its sister hotel in Kwun Tong. The interior and facilities had been upgraded. The new lobby was dapper with bold decor statements, romantic touches of baby blue and figurines of birds and horses. It's location was away from the hustle of Wanchai but still near enough for quick access to Causeway Bay. We were just across the road from the Hong Kong Jockey Club Racecourse and walking distance to the Wanchai neighborhood and market. The free daily hotel shuttle service provided us with easy access to many locations including Causeway Bay, Admiralty, Central, Sheung Wan and Taikoo. There was also direct shuttle to Ocean Park and the Airport Express Route. Our grand deluxe room on a high floor offered fantastic views of the famous racecourse. It had touches of contemporary chic and glamor married with modern comforts and functionality, including a king-sized bed, fully equipped bathroom with amenities, built-in ironing board, complimentary in-room tea, coffee and water, bedroom slippers and free in-room Wi-Fi. We also had the added luxuries of a standing shower with handheld and rain faucet, strong water pressure, hair dryer and large work desk. One of the best aspects of our stay was the smart phone in our room. We enjoyed free usage of the device, IDD calls to selected countries, local calls and 4G mobile Internet access as we traveled around Hong Kong Island. We didn't need to purchase a local SIM card. Dorsett Wanchai provided everything we needed for a comfortable and enjoyable stay during our leisure visit in Hong Kong Island.
"Central, friendly and helpful service"
The Dorsett is very central to everything and well priced for an international hotel. The rooms were always clean and quiet. Service was excellent, and everyone spoke excellent English and couldn't have been more helpful in providing directions and advice. We did not eat in the hotel. We used the shuttle bus from the airport to the hotel which was well priced and comfortable. Although it took an hour to get to the hotel - maybe it was the time of day'
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM