Everything was great about this hotel! Upon check in, they gave us Chocolate cookies, it was so delicious! Service is really good! Breakfast was excellent too!Comment of L. Sheryl , Singapore the 2017-01-25
I could not praise the staff highly enough for their help, kindness and attitudeComment of F. Elizabeth , United Kingdom the 2016-11-05
WE have stayed at the Doubletree before and like the last time, we had a very enjoyable stay once again. The staff are friendly and helpful- nothing is too much trouble. The rooms are spacious and maintained to a high standard. Breakfast was fabulous with a wide range of choices every morning. Location perfect- literally down the main road from Central Station. Overall 10 out of 10 - Duty manager Git was very helpful as were all her staff. Thank you for a memorable stay - we will be back next year!Comment of N. SHARON , United Kingdom the 2014-10-27
"A good hotel in a great location"
The hotel is a few minutes walk from the Central Station which makes it extremely handy. You are greeted with a warm cookie which is a nice touch and there is free water and apples at reception. We got 2 interconnecting rooms in the 7th floor facing the port and railway lines. There was a bit of noise from the trains but other than that the rooms were very comfortable. The only downside was that one of the rooms was not ready until 7pm the day of arrival. Great breakfast.
"Excellent hotel and great location"
A very democratic hotel, with economic to superior hotel a nice business and tourist hotel, handicap friendly. Spacious and with a good shower, we experienced a few hours without hot water but soon it was fixed and working well. The hotel area and surrounding are quiet considering the surroundings. It has a Starbucks down on the ground floor, it has a skylounge that server various drinks, hot beverages and some food until late, in case you need a late night snack or drink before going to bed. You can also take your order to the room and room service will clean up the next day. The hotel is close to the central station, which makes it very easy for transportation, also has a quick access to the red light within a few minutes walking. It has an epic Chinese restaurant in front of it, a great view if you have paid for it or we're lucky to see a part of the bay through the railway. The glasses are sound proof, which guarantees a great night of sleep in s comfortable mattress and pillows, that you can chose from a menu of two of you would like s pillow or a blanket extra. They have the best water in the word available just opening the tap, so refill your bottles whenever you have the chance. For last but not least the warm cookies during the check in provide a long lasting sweet memory.
We stayed at the Hilton Central Station for Easter - it is right next to the station for transfer to airport - but the rooms were so quiet. We had an executive room for our family of 4 which had a separate bedroom and plenty of space for roll out bed and sofa, staff were amazing, in the restaurant and at the desk - managed to get us tickets for Anne Frank house. Nothing was too much trouble and everyone greeted you with a huge smile. Would definitely go back. Don't forget to go to the sky lounge for amazing views of Amsterdam - seating inside and out, blankets provided. 5 minite walk to the science centre for kids and also 5 minute walk to the canal boat trips.
"A nice hotel in a convenient location."
We enjoyed our stay at this hotel but it was dampened by two events. 1. I was upgraded at online check in to a better room in recognition of my Hilton Honors Diamond status but by the time I arrived at the hotel, this room had been give away to someone else and we had a room that was only marginally better than the one for which I had booked and pre paid. The hotel was slow to react and apologise meaningfully, even when I raised with the Duty Manager. 2. It was Easter, and the hotel was fully booked. The Executive Lounge was overwhelmed despite the best efforts of the staff to replace food, plates, glasses, drinks and clear tables. Despite the above, we still enjoyed our visit. The hotel is very close to the Centraal Station and also to many of the places we wanted to spend time. The buffet breakfast is really excellent - huge selection, very fresh and tasty. A must have if you stay. Although it does come at a price, it is great value and sets you up for a day in Amsterdam! We found the staff mostly very good. The room was clean and comfortable with an excellent Apple TV, which could also be used as a computer. I completed the hotel's survey post stay. Only a few hours later, I had a very nice email from the General Manager, apologising for our issues. I thought that this was impressive. I will certainly give the hotel a second chance.
"Bussiness as usual "
I'm a regular guest at this hotel for the past four years, but at this last stay I had several issues with the hotel staff, but in the end was handled by the general manager which was really helpful and solved my issues... she promises me that my next stay she will make it up... so let's wait ...
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM