Everything was great about this hotel! Upon check in, they gave us Chocolate cookies, it was so delicious! Service is really good! Breakfast was excellent too!Comment of L. Sheryl , Singapore the 2017-01-25
I could not praise the staff highly enough for their help, kindness and attitudeComment of F. Elizabeth , United Kingdom the 2016-11-05
WE have stayed at the Doubletree before and like the last time, we had a very enjoyable stay once again. The staff are friendly and helpful- nothing is too much trouble. The rooms are spacious and maintained to a high standard. Breakfast was fabulous with a wide range of choices every morning. Location perfect- literally down the main road from Central Station. Overall 10 out of 10 - Duty manager Git was very helpful as were all her staff. Thank you for a memorable stay - we will be back next year!Comment of N. SHARON , United Kingdom the 2014-10-27
"Joining group to do river cruise Amsterdam to Budapest"
On May 14 I rented a Sixt rental car conveniently located at the Double TreeHotel. However I wasn't given directions on how to return the car to the right level of the parking lot. I returned the rental car on May 14 and stayed at the Double Tree Hotel 1 night. There was a small mixup with my reservation but that could have been fault of AHI Travel Agency. Hotel room was clean, comfortable, and had a good view of a canal. Hotel room price seemed a little high but a very convenient location. Excellent food in the restaurant in the evening and wonderful buffet breakfast. I was especially impressed with the fresh honey dripping from a honeycomb.
"My second visit to DoubleTree Centraal Station"
Booked a very short notice break to visit Keukenhof Gardens and as we like the situation of this hotel we were happy to rebook - also as we stayed over Kings Night/Day there was little availability at other hotels. This time we had a corner City View Executive room which was bigger than the one allocated on our last visit. Our check in was friendly and efficient and the concierge was very helpful with our questions during our stay. Again we had access to the Executive Club and noticed a change at Breakfast where you were able to order fresh cooked items such as omelettes etc from the kitchen as well as using the buffet - this was very much appreciated. The evening drinks selection was similar to before but the beer had become self pour. My one criticism relates to the serving of evening hors d'oeuvres - the sandwiches had nothing to indicate what they were and when tried not to my taste and I noticed lots of people who left them on their plates after one bite. The sweet offerings went very quickly and on one evening were never replenished after they disappeared at 6.10pm that left nearly the full two hours without anything. The staff who operated the lounge in a morning seemed to be much more proactive and friendly - Melody in particular was excellent - compared to some of the evening staff, one of whom seemed to be totally uninterested in doing anything. The Executive Club was very busy from 6pm every evening and it was difficult to find a seat - perhaps something the hotel management might look into. We ate at the Eastwood restaurant one evening and their special offer menu was good value and well cooked food was offered. As my previous review stated the hotel is ideally situated for the railway station and for river cruise passengers.
"Huge price for very ordinary hotel"
This hotel is largely good for its proximity to Centraal station. Otherwise, the rooms are small. Service is fair. They didn't empty my dustbin for two days in a row. There are plenty of hotels which are far, far cheaper (7X) nearby with larger rooms and better value for money. Meeting rooms are good and soundproofed though.
"Pleasant Stay + Cookies"
My friends and I stayed at this hotel for three nights in May 2017. We chose this hotel based on our experience with other Doubletree Hotels and the location next to the Centraal Station. The hotel was a short walk to center of Amsterdam and just steps to all the tram, train and subway stops. We arrived around 10AM (as do most people coming from North America) and our rooms were not ready. One of the members of our group wasn't feeling well so we asked if any of the rooms might be ready before the 3PM check in time, the agent checking us in said it was possible and that they could call us when they were ready. After a couple of hours, my friend wasn't feeling any better so we called the hotel to check on the rooms only to be told that "oh yes, of course, al your rooms are ready to check in". Perhaps we called at the exact moment the rooms were ready, perhaps they just forgot to call us. Either way it didn't get the stay off to a great start. Surely an American hotel chain is familiar with guests arriving early in the morning and inquiring about an early check in. Once we were checked in we found the rooms to be compact, but well laid out and very clean. I particularly liked the walk-in shower. There were nice and plentiful bath toiletries and cold bottled water waiting on us in the mini-fridge. I've never been a fan of the northern European habit of pushing two twin beds together to make a king - but that's just me. We did have an issue in getting our AC to work, it took a couple of calls to the front desk to get my concern addressed but once a technician showed up, he fixed the issue in about 5 minutes. We didn't get to enjoy the breakfast until the last day, which is a shame as it was a massive spread of choices. Everything was tasty and the service was good.
Great location with friendly helpful staff. Restaurant was good - had dinner and breakfast both very good. Would recommend as such a central location and easy walking area the area. Rooms were well equipped and clean.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM