of TripAdvisor Travelers recommend this hotel
"BEAUTIFUL HOTEL & OUTSTANDING CUSTOMER SERVICE"
An outstanding hotel centrally located to just about everything. The hotel has a very safe feel to it both inside and outside, the rooms are quite spacious, the restaurant food is wonderful and the hotel staff are incredible when it comes to customer service. We would recommend this hotel to anyone coming to Bogota for business or pleasure.
The room was small and bed not that comfortable but the front desk service and the cafe went above and beyond! The gentlemen at the front desk arranged for a driver to take me to meet up with a "Graffiti Tour". We missed that tour due to insane traffic, so he took me on a driving tour of the city, using "Google Translate"
"Excellent service makes up for the glitches"
As others said, the service attitude of this hotel is really excellent. The room was nice and clean, the bed comfortable and location very convenient. Unfortunately, there were rather numerous glitches, starting from the airport pickup not being ready, the driver of the hotel's own contractor not knowing where the hotel is located, no snacks being ready in the (substitute) lounge, the vegetarian omelette containing ham, the toast not being toasted etc. But, and that's more important by the end of the day, the excellent staff found a solution for everything and was very caring and helpful! So bottom line, I can definitely recommend this hotel.
"Excellent stay at Doubletree"
I would highly recommend to stay at this Hilton property. Excellent service! Staff is very professional and friendly at the same time, that for me is crucial. The hotel is very well located and the property itself is very nice.
"Great Hotel to stay, Excellent Service and Very Helpful Staff"
I was visiting Bogota the last week and I chose this hotel to enjoy my stay and It was really amazing. They welcome you with their lovely cookie ( as in all its hotels). The room offered me all the confort that we need to stay in Bogota. The facilities of the hotel are confortable and enjoyable. There is a swimming poll, Gym and Spa on the top floor of the hotel. Also, The breakfast was exceptional, and the bar was cozy. I deeply thank you to Alex, Juan and Carol at the front desk for all their help. I hope come back to this pleasant spot when it comes in lodging. Thank you a lot.
Credit cards accepted by the hotel: Visa - MasterCard - American Express
Check-in: 3:00 PM , Check-out: 1:00 PM