of TripAdvisor Travelers recommend this hotel
Beautiful rooms, great staff freshly baked chocolate chip cookies at check in. Found this hotel through Priceline. Got great deal, hotel conveniently located on magnificent mile. Fantastic stores within walking distance. Sparkling clean rooms. Plush wonderful towels.
"Bring your earplugs..."
We had friends in for the weekend so we decided to stay overnight in the city. Our room was $500 after taxes (booked over 6 weeks in advance). The room was nothing special upon arrival and we weren't there long enough to recognize any issues. After a fun evening with friends we returned to try and get some much needed sleep. The air conditioning unit was so loud it scared us awake everyone it came on and between cycles the room became miserably hot. We got maybe 2.5 hours of very broken sleep. Upon arrival and after checking out, we were approached by people in the lobby who try to sell you on other properties (think 1980's timeshare telemarketing "come listen to our presentation and you'll get 2 night 3 days and one of these luxurious properties"). Chicago has many other great hotels with prime locations, you'll be happier staying at one of them.
"In need of much repair and cleaning "
The DoubleTree Hotel is both in need of repair and cleaning. My sunk faucet in my room was falling apart as was the control in the shower. The room is old, furniture chipped and dirty. The elevator doors were bent and floors dirty. Finally the hotel lobby bar was never opened. The hotel staff, however, was extremely friendly and courteous and wonderful. If only the rooms were in better shape. This is a hotel in need of repair and I would stay away if you can.
"Double Tree Chicago"
We had a great experience at this hotel. We were treated very well. All of our special needs were met with the very kind and caring staff. The location fit our needs. Everyone was friendly and wanted to be sure we were happy, which we were. Would for sure stay there again if in that area of Chicago. Great restaurants near by too.
"Great Hotel for business"
This hotel is excellent for business travel. The rooms are big and comfortable. The staff is well educated and diligent. It has a great location which will give access to the city and the airport easily.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 11:00 AM