Just stayed at this hotel, the location is close to everything so that is good but it's time to update the rooms.. They very dated which makes them feel un clean I'm a high level Hilton honors member and they put me in a room on the 4th floor which is not the honors floor and the service was not up to standards at all.. It's time to update and retrain!!
"Perfectly Located for Chicago Marathon!"
My husband and I stayed here as he ran the Chicago marathon. The hotel is extremely convenient for marathon purposes (about 1 mile from the start/finish line!) as well as centrally located to all the tourist hotspots, i.e. 1/4 mile from the Magnificent Mile (N Michigan Ave for shopping/restaurants, Navy Pier, etc.) Overall the rooms were fine, the bed really comfy, and nice view of the city. Quite a bit outdated in terms of décor. The staff were exceptional though. If you are barely in your room and don't take advantage of hotel amenities and solely want location, great price!
"Great location and hotel"
I stayed here for a conference. Hotel is located close to most attractions and shopping. Walking distance to Michigan Avenue and Navy Pier. The rooms could do with some updating. Mirrors in the bathroom were peeling and furniture was outdated. Hallways smelled of over sprayed air freshener. Staff was absolutely wonderful, friendly and very helpful . I will definitely stay here again! Tip: We took an Uber and Lyft from O'Hare to the hotel and cost us less than $30 each way,
This hotel is actually fine, good location, tidy rooms (if a little tired), pleasant staff. Our problems lay with the technology - an utterly hopeless and unreliable internet signal in our room and our to broke during our first night and it wasn't fixed for us during our stay. We stayed two nights, the tv broke during our first night, when we reported it the maintenance chap turned out pretty much immediately and tried his best to fix it. However, he was unable to fix it and we had no telly for the rest of that day, that evening and the next morning prior to check out. The manager apologised that he couldn't fix it and offered some hhonours points as compensation; all well and good but he didn't say how many, the check-out staff were unable to tell me how many my account would be credited with and at this point in time (10 days since check-out) I still have no points.
Very conveniently located. Easy walk to all the sites. Clean and comfortable room. Einstein bagels on site. Timothy O Tooles is a great bar right across the street. They will hold your bags if you need to check out but are still seeing the sites.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 11:00 AM