of TripAdvisor Travelers recommend this hotel
"Great central location"
This property has a great, central location, just under the castle, and within walking distance to most of the areas you would want to see. The hotel is clean, has two attached restaurants and a sky bar that's apparently only open once in a while to guests, so we didn't get to enjoy that. Ignore the "upgrade" to a castle view room unless you can see the room first, as the one they gave us only had a view if you right up to the window. Also, the "added amenities" and waters were missing, and when I called to ask what I was paying extra for, the woman at the front desk only sent up mouthwash and soap. Certainly not worth the extra 25 pounds, but jet lag took the argument out of me. Beds were comfy, walls were a bit thin though, and there was some late night rowdiness outside the window on a Saturday night, but that didn't particularly bother me (from NY). I would say to deal with the locals at the front desk as much as possible, in particular a wonderful red-headed ( front desk manager I think') who was exceptional and full of great insider suggestions and was really kind. I would say Hilton needs to hire more locals across the board. Too many people at the front desk who only know the tourist guide info. All in all a good stay in a good neighborhood, walking distance to most of the fun parts of town.
"Can't wait to go back!"
We stayed here for my birthday weekend, and we had a lovely time. The staff are really friendly, the room and the view were beautiful and the breakfast was delicious! Spent lots of time in the bar too, and had chats with the lovely bar staff. My only criticism was the parking - the hotel doesn't have its own car park, and while there are a few public car parks nearby they are very expensive! We still had a great weekend though, and we'll definitely be coming back.
Had a lovely stay whilst visiting the Christmas Market. The rooms are clean and spacious and the beds are the comfiest! Lots to do near by and there is a great pub next door that do really nice breakfast. Only downside was the Sky Bar only being open on a Thursday or something which was dissapointing as I imagine the views are great.
"Great location and lovely stay"
Really enjoyed a weekend break here. It was a great location, the staff were friendly and the accommodation was great. The room was huge and comfortable and decoration was contemporary. We didn't have breakfast, but the on site bar was lovely and the welcome cookie was a treat. We did want to visit the rooftop bar and we're disappointed it was closed on a Saturday evening though.
"Great service from Tomasz "
Hotel is decent but earns five stars due to the staff, especially Tomasz who organised flowers and champagne for my wife's birthday at very short notice. Great service. Our room was a wee bit noisy from the street outside but otherwise fine. Didn't eat here but bar is spacious and pours a good drink.
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Maestro
Check-in: 3:00 PM , Check-out: 12:00 PM