of TripAdvisor Travelers recommend this hotel
A nice hotel and great staff but for some reason despite paying up front for my room I then had to pay an additional £50 deposit which still hasn't been returned back to me 4 days after I left. Living on a tight budget especially around Christmas has totally put me off returning to this hotel again and I suggest you take this into account if staying here.
"Lovely afternoon tea"
Fantastic service, I couldn't recommend this place enough for afternoon tea. The staff were attentive and friendly so we never had empty cups. The sandwiches and scones were of good quality and the cakes are simply delicious!
"Mrs Nan Friel "
Great hotel. Very close to Westminster , lovely room and breakfast . Only stayed one night , I had forgot my tooth brush and hotel no problem git me one. Free of charge. Nothing was a bother . I would return in the future
"Comfortable, functional and reasonable value"
Reliable double tree brand hotel well located for London tourist sites and theatres. Comfortable relatively spacious room and price pretty good for London. Didnt try breakfast- lots of cafes close by.
"Exceptional Customer Service"
I want to ensure that the entire staff knew of the sincere appreciation for outstanding customer service this location provides to their guests. To start the room we asked for was nicely prepared ahead of time with setting up our pull out bed from the sofa by Housekeeping and it was appreciated after a long day. Secondly, we were greeted each day by name. We are not sure how the staff knew their guests but it meant a lot to us in making us feel we were special. Lastly, the respect and courtesy we received each day at breakfast made us feel at home. We stayed at two other Hilton properties during our time in London but would not think twice about choosing this location above the others. We will definitely recommend this hotel to others.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 11:00 AM