of TripAdvisor Travelers recommend this hotel
"Good quiet hotel"
I stayed here on business and as a hilton gold card member was automatically upgraded. The room i stayed in was good albeit a little strange as split upstairs for sofa/desk and downstairs for bed with entry in middle. Quality of hotel was good and I would return. Location fist class.
"Attraction of the Hotel"
Top Hotel, Top Location Breakfast Manager Mr.Erkan told us to write a comment for him at Tripadvisor and because he is really funny and could named as attraction of the hotel, so here we do. A must see 😁😀 Thx Erkan for the proffesionell Service and Entertainment. We will come back!
"Good location and that's all"
We traveled as a family of four and we stayed at DoubleTree by Hilton Hotel London - West End for 3 nights. We requested for two rooms that were close together, because we are sharing our baggage. However, our request was not entertained. The receptionist staff promised to assign us another room on the other day but broke their promise. The rooms are old and small. Housekeeping is not up-to-standard. They did not clean the glasses and cups in the rooms at all. Another thing is that their housekeeping service is not consistent - for example, you might be replenished with two towels in one room, but only one in another room. The walls of the rooms are very thin and you can basically hear what your neighbour is doing. If I weren't experiencing jet lags, I am sure I couldn't sleep well. Breakfast is surprisingly good. It does not offer many choices but they are adequate. I particularly like the self-serve pancake machines and their muffins. The warm chocolate cookies that they gave you for free when checking-in were also delicious. The location of the hotel is good. It is around 10 minutes' walk to the Holborn station (Please remember that you can only exit, but not enter Holborn station during weekday mornings). Holborn station is very convenient as you can take both the Piccadilly and Central lines. The British Museum is also within walking distance.
"Great Location and Good Hotel"
Good hotel in a great location (10 mins walk to Covent Garden and Theatre Land) Check-in experience great and room ready 2 hours before scheduled- which made nice change - and receptionist was very friendly and accommodating Room was quiet as described in online check-in, and bed was extremely comfortable On downside there was half bottle wine outside lift for duration of stay and they had new potatoes for breakfast instead of hash browns However will definitely return
Disappointed that 2 adults and 2 small children could not be accommodated in a 'family' room. Had to book an apartment, at a much greater cost. We were a family of 2 adults and 2 grandchildren. We booked a family room but then found that 2 x children could not be accommodated '''' How big is the average family''''' We had to book an alternative room that could accommodate us all. This was extremely expensive - £468.00 for ONE night. Having booked other attractions in the locality we felt under pressure to take the rooms. I am very disappointed that two children aged 5 and 7 could not be accommodated in a ''family room''
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 11:00 AM