of TripAdvisor Travelers recommend this hotel
Double Tree by Hilton Melbourne- The Hotel is in the heart of Melbourne all the arcades are at a walkable distance and the staff are very helpful and nice. Regarding views we didn’t have one since we were facing another building-therefore we had a wall right at our window. Our room was small but was nice and clean. It was what we needed we only come back to sleep after all our touring’s. We got back to the hotel late one night and we realized that the room was not serviced. When I informed the personnel they quickly apologize for it and brought clean towels to the room. Half an hour later we realize that the room needed more toilet paper and I called once again. At that instance the manager himself came up and gave us a formal apology. Additionally they informed us that they will give us on the house breakfast the following morning. That was nice- and it’s called good customer care.
"Everything you want without going over the top"
We stayed the one night here and enjoyed the experience. The city view room was spacious with a king size bed and good sized bathroom. There was a desk and single chair - would have been great to have a couple of chairs, but hey, sitting on the bed isn't the end of the world. The staff were welcoming and friendly and our room on the 7th floor was nice and quiet. All in all a pleasant experience and the DoubleTree will be on our list the next time we are looking for somewhere to stay in Melbourne.
Excellent hotel right across from Flinders St Station, staff are fantastic, meals exceptional and the restaurant staff cant do enough to help you. Great place to stay if your needs are down that end of the city.
"Great Position - close to everything!"
The position of this hotel could not be faulted - walking distance to all trams, city, casino etc. A twin room was booked several months in advance but we were disappointed on arrival that we were given a 3rd floor room (room was lovely!) looking out to a door which was used for people having their cigarettes while looking into the room! As a HHonors member who has shown loyalty to the Hilton Brand over the last couple of years through many Hilton stays, this room was VERY disappointing! We were not looking for an upgrade but just not the worst room of the hotel!!! We were moved to a different room on request but we did feel as though it was a real hassle!!! Our new room on the 6th floor looked out to the building next door, which you have to expect in the city, and was lovely - no complaints at all. Check in and out was very efficient & friendly. Drinking in the bar is VERY expensive which was a shame. Would I stay here again though' Absolutely Yes!! But ask for a high floor!!
"Great Location, Nicely done"
Like many central Melbourne stays the Doubletree manages to provide a great stay, a cool Melbourne vibe all within very small guest rooms. The standard rooms are very small in size and you and your travel companion can expect the become very well acquainted. As a fresh build and brand, the decor is appealing and everything works as it should. This is not a luxury hotel, rather it is a big brand hotel chain take on the boutique hotel. Perfect for a weekend away to explore Melbourne of enjoy one of its events. Rooms are probably too small for business stays. The vibe is probably a little too inner city for a romantic escape. The stay was comfortable and the price was about right for the quality and location received. We only spend 1 night, so did not access any of the other facilities ,so cannot comment.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 11:00 AM