of TripAdvisor Travelers recommend this hotel
Good, clean and tidy - room was nit ready upon arrival ( after 4 pm ) - despite preregistering. Friendly staff and good bar/ breakfast area, decent internet set up worked well.great central location in CBD
"Great location, but..."
Attending a business conference in Melbourne, I booked a 4 night stay. The reception area is nice and clean but I had to wait forever for a staff member to even acknowledge me when I arrived. I had 2 pieces of luggage and no offer from anyone to help me. The room was nice and clean. The bed was comfortable although the only view out of my window was the building next door and I couldn't even see the sun rise. Apart from that, the location was great. The train station was across the road and so was the taxi stand. Behind that was the Yarra river with foot bridges for easy access to Southbank. As far as the hotel goes, I would have liked a microwave in the room.
"Not hilton quality"
This would probably be the worst hotel I've stayed at the room was so small i thought they had given us a key to the broom closet double should mean at minimum 2 double beds but really should be queen size no not here it means 2 single beds would advise my dog to stay here
"Good centrally located hotel"
This was my second stay here and I will be back. It is in a good location, walking distance from Federation Square and the Yarra galleries, next to the main tram stops, opposite the station, and next to Degraves Lane for dinner. The rooms are a good size for a city centre hotel. As you would expect for a Hilton, clean and well presented. We had no appreciable view but this meant it was quiet and in any case go outside and take in the view! Breakfast was good and worth taking as part of a package. Staff on Reception were helpful with travel advice and restaurant bookings. Good for either a business or holiday stay.
Was told I would be on the 8th floor and then was changed to the 3rd no reason. Communication would be better. Tv sleeper didn't work Room was a bit small. Breakfast was nice but a bit squashy. Was not told I needed to scan card to go into my lift or come inside later in the evening. The positive thing was 12 checkout. Was also told was a pre authorization on ny card then I was billed for the amount again and if it's a pre authorization it should come off automatically. Very frustrating
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 11:00 AM