of TripAdvisor Travelers recommend this hotel
"Excellence service by the crew of executive lounge"
I was visiting my bussiness associate at this hotel whom is a diamond member of Hilton , unfortunately he was held up outside and was late . While waiting for him at the hotel lobby , the executive lounge crew recognize me during my last visit and invited me to wait in the lounge instead ! I'm impress by their service and would strongly recommend my associate to stay in this hotel. Thanks to Angela ,Teresa , Ann, Sharon , Flora , Nick and Sara
My first return to this hotel since 2009 which was the Sofitel. Not much change to the deco. But exceptional service at the executive lounge. Thanks to Sharon, Theresa and Angela making my stay so welcome.
Overall an average property. Shower drain dod not work and there is nothing worse than having to stand in 3 inches of water when you shower. Moldy trim in the shower as well. Dirty carpet in the bedroom.
"Love the cookies!"
Very spacious rooms,lobby,lounge,gym,swimming pool..very helpful staff at concierge and reception.well situated with lots of facilities around like markets,metro, 24hr convenience stores,restaurants.Good service overall.
"A normal but not pleasant stay"
Mobile Checked-in for ETA 4pm, room was already upgraded to Deluxe King suite, that was very kind for the hotel. Checked in around 10pm, HSKP put a bottle of water on the night table (with no glass) and a pair of slippers aside bed ( with plastic wrap), unfinished turn down service. Next day went to Executive lounge for breakfast, got nothing to eat at 10:10 am (breakfast between 6:00-10:30). Front desk are very kind, also the concierge and bellman, but bad HSKP and Lounge service.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM