of TripAdvisor Travelers recommend this hotel
"Terrible experience here"
I stayed here two nights ago as it was recommended by my company. Check in staff were friendly, check out girl was patronizing and rude, I left there furious. The room was ok (can't say more than ok) but the shower was freezing cold. Other people in reception were complaining that their showers were freezing cold. I appreciate that problems can happen in life, but I expect people to deal with it a complaint in the appropriate manor. This young lady said "Well it hasn't happened in the 5 months I have worked here" which led me to assume she didn't believe me (even though a couple were discussing the same thing in the desk next to me). She asked if I was a Hilton member which I said I wasn't, then she said 'well what do you want me to do about it'' in a rude way. I told here she should take my details and have a think about that. I have had no response in 24 hours. This girl should not be working in a customer facing role.
"Weekend in london"
We have stayed at this hotel quite few times now and everybody from reception to bar and restraunt staff are very efficient and friendly.The rooms are always very clean and comfortable,wifi access is very and free.
Very comfortable and welcoming hotel, not too far from Heathrow, with easy access to the West End of London. Excellent staff, great room with a walk in shower and an incredibly comfortable bed, free internet and soundproofing.... all in all, very good.
"Another predictably excellent stay"
Great location, comfortable and clean rooms and the addition of the fridge means it's very easy to self-cater. Staff are always friendly and efficient If you want a very quiet stay ask for a room at the back of the hotel, not such a good view but very quiet. Rooms at the front over look Ealing Common but you do get some road noise
"Best buy BB 4 star in London"
What sells this hotel is the price and thats it. Ive managed to get the BB for 2 person just below 80GBP which is bargain for London especially if you are staying for several nights. On the other hand if you want to be located near attractions and in the London center this is not the place to be. Staff is really good and hotel is clean for London 4 star standards but thats about it. Breakfast is little bit boring, rooms are very very small, smallest Ive ever seen and to reach London center it would take 30-45min by tube. Tube station is near the hotel so that is nice and also surroundings nearby are solid but during the night since it is located near public and very active crossroad you can hear the noise so pick the room that is facing inner part of the hotel. I would for sure recommend this hotel if the price with BB is below 80GBP since you cant find a better deal in London and of course if it does not bother you to travel 30-45min to Westminster. If you are looking on the other end for something special with nice location, then this is not for you and I would recommend going to Corinthia hotel but that is whole different range and level.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Maestro
Check-in: 2:00 PM , Check-out: 12:00 PM