of TripAdvisor Travelers recommend this hotel
"Exactly what was needed"
Extremely easy to get too if flying, I walked out of the airport across the road and was at the hotel, rooms nice, shower good and great staff, especially friendly greeting with a pleasant smile, definitely would stay again.
The cookie to welcome you as you check in is a good indicator this is going to be a good stay. ;) We found the hotel immediately, so simple to access. Got a car park as soon as we arrived, there is also an underground car park, however did not go to see it. Our room was spotless, however had to change as it looked onto a brick wall and the gym so not too good unless you keep curtains closed! We were moved with no problem to the opposite room. As with the first it was a generous size with large bed, spotless clean, and small bath with over shower, toilet is in bathroom too not separate, thought id mention that as some people prefer separate loo The in house italian restaurant was gorgeous for a meal. very fast service and staff very pleasant, reasonable price too. Large bar for a relaxing drink. Slept very well, which for me is unusual as i struggle in strange places :) So says a lot for the room comfort. Air con in room which you can control yourself which for me is a definite plus. Breakfast was self service buffet style and had something for everyone, including porridge, smoothie, and fab granola and yogurt. No complaints here either. We stayed on a Sunday and it was VERY quiet dont know what it will be like when full. The location for airport is brilliant, no need for transport if you are fit enough to wheel your luggage the approx 60 meters to the airport doors. I would recommend looking around for a deal prior to booking. We have stayed in premier inns, travel lodge and novotel etc around the airport but we will not go anywhere else after our stay here. One problem is the disabled toilet close to the lifts had a terribly heavy sliding door, which was horrendous for anyone with a disability to open and close, and unusable lock on inside, it is possible, it was being fixed as we left, so no negatives
What a peaceful hotel. No noise from the airport, no noise from other rooms and no corridor noise. Breakfast was peaceful too, ideally served from4.30am. Rooms were lovely and clean with everything in that we could possibly need. My only complaint was that online there was a cocktail menu with over 20 cocktails advertised, however in the bar they only offered 7!!!! I think the website is in serious need of updating!!! Lol
Consider myself a loyal Hilton customer, however, had a dreadful experience when on our last visit, we were wrongly advised on checking in that breakfast was included. We were treated dreadfully by rude staff when we went for breakfast only to find we were not on list. Hotel not accepting their mistake insisting on payment, taking it without my agreement. Our experience of how complaints are handled by both the local hotel and Hilton Group is proving disheartening. Interesting to read that another guest experienced rude staff on a review on 6/12.
"Good standard and sensibly priced"
Nice rooms and very convenient for airport terminal. Check-in and reception staff good. Bar and restaurant facilities also good but service at bar very poor. Would return, hopefully to find some staff have been employed that actually like to serve people in the bar rather than avoid this gruelling task!
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Maestro
Check-in: 3:00 PM , Check-out: 12:00 PM