of TripAdvisor Travelers recommend this hotel
I stayed here in March, 2017 for two nights. The hotel is nice inside and my room was small but very functional. I didn't spend any time outside the hotel in the immediate area as our meetings were elsewhere in Lima. The staff was generally helpful though the front desk service was slow at checkout. Oh, and it's a DoubleTree - the cookies are great!
"El Pardo DoubleTree by Hilton March 19, 2017"
Walking distance to restaurants, Bars, the beach. Amazing Pool, fantastic restaurant. Hotel Staff is fantastic and goes out of their way to accommodate you. Warm cookie on arrival. Located near nice parks, shops, the beach. easy place to get around
"Poor quality, nice staff !"
Be careful where to the tower allocated! There are different towers in the double tree, more or less oldish The main tower is the oldest one At first they gave me the worst room in the old tower: dark, smelly carpet, noisy, hot water not functioning properly After a change just 3 Floors up, the experience was more or less the same So 3rd change and upgrade the next day in the new renovated tower, the stay was much better But still it's not the best quality for price found in the city Breakfast is ok and included Staff is very nice
"Worst night "
This hotel gets two stars for its location... as far as quality and service .... awful. One of the worst. I would not recommend. I stayed here for thankfully only one night to break up time traveling around Peru. When I checked into my room the toilet was running and the ac had been off for awhile. Of course the bellman did not show me how to turn it on while he waited for a tip. My tiny room felt stale like it hadn't been tended to in awhile. The mattress was also incredibly soft but I know that's subjective so .... Where I get annoyed is that I ordered breakfast to my room trying to relax before venturing out. My eggs were advertised as coming with potatoes and onions. There was a half of a cherry tomato on the plate. It was comical. Room service breakfast is always overpriced-but seriously at least deliver what you say your going to. Also... their showed tub is awkwardly high... so when you get in you slip and I banged my knee pretty bad. When I checked out, I wasn't going to say anything about my experience but when the front desk attendant pressured me about why I said the night was only ok... I told her. She said, well I hope it's better next time. I would never stay there again thanks. Plus, when I asked for her help to get a taxi-she said i could wait and someone would call one of the safe cheap local options or I could go out front. I was in a rush so I asked what the cost for their taxi was -30 soles. No problem--little less than 10 us and since I was in a hurry I just was going to do it. Of course when I get into the car the driver says 40. When I asked why his price was different than what the woman at the front desk was... he said it was her mistake she must have mixed up the terminals (I punted and showed it to her on the map... so seems unlikely). Not only that. It's a 15 min drive. The day before to go from the airport to the hotel it was 99 soles and took over an hour. If the hotel sets hear prices... how does this math add up'' I was really mad at what I felt like was incompetent service and treating me like I was at fault. I know it's only another 10 Soles but let's be honest--- I could hail one of the local cabs... and pay 15 soles to get to the bus station.... and all I am giving up is riding in some BMW... which feels pretentious anyway. So that's what I did. This hotel tries to act like they are being good customer service reps and giving you he best, protecting you from any potential local scam. The only scam is the el pardon double tree ... don't stay there.
The hotel staff was just adorable!! everywhere we turned you were greeted asked if needed help, always with a smile!!! hotel is perfectly located close to many cultural sites, malls, etc. Rooms were super clean and very comfortable!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM