of TripAdvisor Travelers recommend this hotel
"Great location, up to date"
This hotel has been recently updated and is very nice. Since we were a group, I saw many rooms. The rooms are smaller if the number is 20+, but bigger if 20 or below. Even the smaller though is what I would call typical NYC size and found it fine. The renovation looks like it was cut a little short with things like the bathroom door not being replaced but the room felt new and clean. The staff was nice and yes there is aline to check in but it moved fast. It is a large hotel...just be patient. Mainly the location can not be beat.
"Fantastic service and hospitality "
Upon arrival we were greeted by incredibly friendly and helpful staff. Vicki checked us in and She was incredible and so accommodating. She made several changes to our reservation to accommodate myself and my family to ensure a comfortable and pleasurable stay.. and that it was! We cannot wait to return next year to visit with our new friends! Thank you Doubletree Metropolitan for making our NYC trip so comfortable!
"Worse Hilton ever"
Long lines to check in and out, even if u have premium status. Room's air didnt work so opened window which let in street noise. Curtains didn't close so couldn't get a great sleep. Quality of room was poor. Seriously worse value and experience in a Hilton property in 35 years of Hiltons.
Great, clean, nice and good location. The room size is great and you are close to time square and all the tourist events. The are great places to eat nearby as well. The NYC noise is heard from the rooms, but that is heard in ANY hotel.
"Good midtown business hotel"
I was only there for one night for a business meeting in midtown. I've had many business trips to NYC and I generally think the hotel quality is below standard compared to the rest of the US. However, I found the Doubletree to meet my expectations for cleanliness, quietness, etc. I only paid about $375 which for NYC was great in my opinion, and $100 cheaper than the Westin Grand Central where my meeting was taking place. Bottom line, clean, efficient, no complaints.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM