"Frustrating and noisy!!!!"
Wait, wait, wait for an elevator. You think I am kidding' 10 min wait this am to get out of the hotel. No service elevator so staff and housekeeping use the guest elevators adding to the wait. Building construction across from the hotel will catapult you out of the deepest sleep at 7am, sharp. No need to use the alarm clock which is good since there isn't one in the room! Seriously''''' Otherwise, it is a clean, mid- grade hotel with no amenities. I stay here for only one reason: location. It is one block from our hq. Happy trails.
"No heating and cold water"
For whole stay there was no heating and cold water, you have only extremely hot. They have tried to fix heating but without success. At the end we have paid just one night instead of two. Cookies are excellent btw
"Great Service - Pauline Agard!"
World class service! Big thank you to Pauline Agard for the great room, personable and professional service! Please pass this on to her manager, Martin Owens Staff like Pauline is why I would always come back to the Doubletree Hilton - Financial. Thank you kindly.
The room was clean, comfortable beds, Great location- 2 subway stations very close to hotel. Shopping and restaurants close to the hotel. Staff very friendly and always offering to help. I would definitely stay at this hotel again and recommend to other travelers. Thank you Tony for your help.
Room is simply average although staff was very nice. No fridge or microwave and dated furniture. 1st day elevators VERY SLOW...and was on 42nd floor. Service elevator was the only elevator with any speed.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM