"My gold necklace dissapeared from my backpack"
The hotel was ok, average, but after dropping my luggage with 2 bellmen, my gold necklace went missing. I have had that one with me for 15 years, never lost or misplaced it. If you wanna book this hotel, do not leave anything of value in the room or with the bellmen. Sleep was poor, you can hear all kind of noises from upstairs room and next door room. Loud
"NYC Bike Tour 2017"
Hotel was nice, the layout was different as the elevators were in the middle and rooms were down the hall on the sides, like horshoe shaped. But it is New York. Elevators were a bit slow during the prime time. Garage is half block away, not too bad of a walk. The only thing I was unhappy with was that I was not allowed to take my bicycle to my room, due to fire code. The room was spacious, bike could have fit on side wall without any trouble. Had to leave bike in garage, an additional cost of $7/day. Other than that the location is great, around the corner is the Charging Bull and Fearless Girl statue, short walk to staten island ferry ride to see the statue of liberty and about a 10-15 minute walk to world trade center. Lots of food choices in the area, Starbucks, Walgreens, Irish Pub caddy corner to hotel. I enjoyed my stay and staff was very friendly and attentive.
"I expected more from DoubleTree"
The GOOD: The location of the hotel is convenient to several subway station stops and near the NYSE. If you've never stayed downtown, this hotel is near Battery Park, Bowling Green, the "BULL" statue and the Staten Island Ferry. The BAD: However, having stayed at DoubleTree hotels before, I was very disappointed with my room. It was designated as a HiltonHonors room, but clearly had not been maintained. The air conditioning/ heating unit was broken and filthy. In the bathroom, some of fixtures were severely loose. OVERALL: As a HiltonHonors member, I would stay at a different DoubleTree or other Hilton brand on my next visit to New York.
The staff were very helpful and got a room as soon as we arrived, before 3 which was very helpful. This hotel is right around the corner from the Statue of Liberty and Ellis Island. It has several subway stops right near it also. You are one stop from Wall Street on the subway. The only complaint that I have is that my cookie was not as soft as some other Double Tree.
"Clean hotel near Wall St. downtown."
This hotel is clean, tidy, and great location downtown near Wall Street. Good restaurants are within walking distance. do yourself a favor and stay on a lower floor. I was on 4th floor and it helped as the three elevators have a lot of work to do. Try the cookie place around the corner called Insomnia.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM