of TripAdvisor Travelers recommend this hotel
"San Diego - Great hotel"
My experience at this hotel was fantastic. The staff was very helpful and friendly. I would recommend this hotel to anyone. It is a perfect place to relax. It is convenient to most tourist areas. I will come back.
"Not the same experience as previous stays"
We stay at this particular hotel about 2-3 times per year for family pleasure. We love the pool, and in the past the staff has been extremely helpful and pleasant, and the cost in the past has been fair/reasonable for what we have received. In the past we have stayed in a king room or jr. suite. This time I specifically reserved a room that was advertised as two queens planning to have my husband and I in one bed, and two daughters in another as our girls are getting a little bigger and need more space than the sofa pull out. This is my main complaint- the beds were tiny. these are NOT queen mattresses. They must be doubles. I specifically ddi not book a different hotel for this particular trip, because I wanted queen beds and NOT doubles. I think this is false advertising, and I paid far more for this room than I would have the other hotel based on the bed size alone. In addition, we did enjoy the breakfast buffet in the morning, and the staff was friendly and helpful, and the food good. However, the breakfast is advertised to be served until 11:00am, and the staff began to clean up and take away all the food at 10:30, so that we had to rush to finish our breakfast. When you are spending $17 per person for a breakfast, one should get to enjoy the full time and eat without being rushed. This was very disappointing, and I am unsure as to whether we will stay here again which is a disappointment as we have stayed here many many times before. Also, I think adding a $14 parking-cost to the reservation, for an UNCOVERED/SHARED business lot, is ridiculous.
The front desk staff are very friendly, helpful, and accommodating. We always stay at this property when we are in SD because of the quality staff, service, cleanliness, and location. Highly recommend!!
"My home away from home"
Stay here for business on week a month. Treat me like family. Nice quiet, clean comfortable hotel with indoor and outdoor bar and dining. Christy, Tara and Ziad always make me feel welcome. Unless you are a night owl, recommend not staying poolside.
"Charge for Parking at DoubleTree"
The staff was very accommodating to our needs with respect to the noise. There were a group of water polo high schoolers staying at the hotel. Some were located in the room next to us and were making lots of loud noise and playing video games with the sound turned up throughout the night. When we informed the staff, they relocated us to a different room. We were very grateful for that. With respect to parking, I found it highly disappointing that I was charged $14.00 per night to park my vehicle at the hotel. Parking should be rolled into the cost of the reservation, and not incurred as a separate charge. I found it distasteful enough that I will not be returning to any DoubleTree or Hilton, nor will I be recommending it to anyone.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM