of TripAdvisor Travelers recommend this hotel
"Great service, good hotel"
The staff is fantastic at this Doubletree. It could use a makeover, but it's a good hotel with easy access to everything in the area. Really close to UCSB for tours or to visit kids on campus. Breakfast staff were warm and friendly, in particular, and front desk were super helpful, too. Glad we stayed.
"Good Hotel in a Business District Close to Amenities"
I stayed at this hotel for 9 nights. It is located in a business district so you will need a car or to use Uber to get around. It is situated about 10 minutes by car from the beach at Del Mar. There are various restaurants and stores about 10 minutes walk away. I paid extra for a pool view room which turned out to be a bad decision. The view from my room was primarily trees and the only way I could see the pool was to stand on the sofa! As I arrived at night, I couldn't be bothered to change rooms by the time I realised this. The room itself was of an adequate size and was designed and furnished well. The condition of the room was generally good as was the rest of the hotel. There was no signs or wear or tiredness. The air conditioning was very noisy although it didn't bother me too much. There was a small maintenance issue that was rectified very quickly by helpful staff when my in room safe wasn't working. The bath tub could have been deeper and longer and was of the shallow short type found in some hotels which I personally dislike. I used the restaurant on one occasion and the food quality was good with a reasonable choice of dishes. I also used room service once too although the salad I received was poorly presented and looked like it had been thrown onto the plate. Although I didn't use the pool, the area around it looked nice and there was some nice seating and fire pits nearby too which is great when the weather is a warm enough. There is a small bar too. The self service store near the reception was a little disappointing due to a very limited range of products. All the staff were very friendly and helpful and even though I didn't always leave the room at a reasonable time, the room was always made up and I never once had an issue with overbearing maids knocking on the door when the do not disturb sign was in place like I have at other hotels. Although I didn't have a car, there always seemed to be plenty of car parking space outside. I thought I read there was a charge for this but the car park was open and there was no one to check so I don't know if the parking charge operated. There was a free and a paid wi-fi option. I used the free option which was fine for emails and general web browsing. The high speed paid option was reasonably priced. All in all, the hotel was good and I would be happy to stay here again.
"Amazing staff. "
We stayed at the double tree for just one night but it was amazing! From check in with Ameesia who is so very friendly kind and just make you feel welcome from the moment you walk in to the shuttle bus driver I forgot his name but drove us on Saturday afternoon. He knew all the great spots was timely with pickup and just a kind person to Mario the front office supervisor who helped up with beach towel rentals and directions and finally to the restaurant staff who ate all also amazing. Leo was very attentive to all our needs and wants. All around great comfy hotel rooms beautiful pool and jacuzzi but most of all they have wonderful staff. Thank you for the wonderful stay! The Felix Family
Great service and hotel experience. The staff did a great job in providing me with information about the hotel and amenities. I will definitely recommend this hotel and location to my friends and relatives for a get away.
"Great place to stay"
My experience during my stay was amazing, the people there were very professional, helpful and nice. The clerks were fantastic! Clean hotel, and great location for business trip. I think that they should just leave a couple of bottle of waters each day like they did when I arrived at the hotel in the first day.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM