of TripAdvisor Travelers recommend this hotel
"A 5 Star Hotel!"
What a beautiful hotel! Beautiful setting on a slope! Wonderfully greeted by all staff in your vicinity!! Staff ensures all needs are met during your stay, indeed! My first time sleeping like a baby while away from Home!
"Have stayed here many times, with friends, husband, grandchildren. Always very pleased with service, room, food."
Thanks for another enjoyable getaway. This our go-to hotel in Lancaster area. We come for shopping or pool, when we bring grandchildren. Breakfast pleases the picky eater...nice selection. Always feel safe here. Thanks again
"No Continental Breakfast."
I was highly dissapointed that there is no complimentary Continental breakfast offered. I have stayed at several less expensive place that offered a great selection. The resteraunt fare is overpriced.
"They want you to be happy!"
I recently chaired a complicated conference here with more moving parts - including A/V equipment and a wine-and-cheese party - than a Grandfather's clock and all went well. The hotel staff accommodated multiple changes at the last minute with patience, good cheer and tact. The rooms were plush, the service outstanding and the amenities were great. The only fly in the ointment was a seemingly inexperienced restaurant staff for the five buffet meals we had and some miscommunications about dietary restrictions. While the buffet meals rated a B- to B+ from our 75 in attendance, we gave it an overall grade of A minus. And the management took our critique feedback graciously, so we will return next year! Well done, folks!
I attended a conference held at the Doubletree and they did a wonderful job from the moment we arrived on campus to the moment we left. The service was friendly and available, the wait staff did a great job at being personal but not interfering, the room was clean and ready early. The meeting rooms needed more chairs which they accommodated immediately. I did not do any of the extras because of our busy schedule but I had no complaints. One of the attributes I enjoyed was my room was on the inner side and I could see from my room into the courtyard and see when everyone else was starting to congregate. It wasn't an outside view, but it felt like it.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 4:00 PM , Check-out: 12:00 PM