"Fall Family Fun"
This hotel was amazing. We couldn't have asked for more. It was clean, comfortable, completely kid friendly. Our children had an amazing time for their first hotel stay. We will most definitely be back.
"Stayed here 5 nights in October 2016. "
Aesthetically the hotel looks great but or room smelt very stale and wasn't very clean. It was dusty some lights didn't work and generally not as clean as we expected it to be or as we are used to. The staff were nice but breakfast buffet was overpriced at $11 per person (excluding taxes). Actual nightly rates are expensive too. We wanted to extend a few days due to some mix up with our travels and were quoted $190 per night. We laughed- the hot is ok but not that good-definitely overpriced! All in all an ok stay but I don't think I'd stay here again unless I absolutely had no choice. In Lancaster though the choice is very limited so this is probably one of the better ones of the bunch.
We were very pleased with our stay at the Doubletree. Like many others we came for years to Willow Valley. We wanted to come back and experience a little of the atmosphere. Yes, Willow valley is no longer there, but I guess it's time we move on. The hotel was beautiful and we had a fantastic room. We went to the restaurant and ate outdoors. We thought the food was great and we had a terrific waiter. The staff were all wonderful
Helpful, attentive, accommodating staff the entire weekend. Beautiful chapel! Wonderful reception in the Palm Court with excellent food!! Brunch the following morning was also great. Will return in the near future!
"Miss the mom and pop feel of Willow Valley"
We have visited DoubleTree when it was known as Willow Valley Resort. We were disappointed that the building was gone that housed the buffet and dining room, gift shop and bakery. The outdoor pool was also gone. Although the staff was very cordial, it was like staying at any other hotel--nothing special. Nothing to come back to.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 4:00 PM , Check-out: 12:00 PM