We were with our Child of 3 and it was perfect.Comment of V. Frank , Netherlands the 2016-09-06
Me my wife and aur 3 kids stayed here and it was amazing. Loved every minute . swimming pool was great, rooms were amazing, free bus to the parks plus we arranged a birthday party through the hotel which all went to plan. Perfect hotel 5 starsComment of M. James , United Kingdom the 2016-07-10
Très bon hôtel pour profiter du parc Disney. Personnel de salle agréable mais peu ou pas qualifié pour un établissement de ce standing (service à table long et pas organise).Comment of R. Thomas , France the 2015-11-10
Lovely 1st impression, lovely lobby. Nice room, lovely large bed, food just ok.Comment of M. Lisa , United Kingdom the 2014-02-06
Sublime chambre etions en standard et surclassé en suite raiponce juste royale magique a recommanderComment of V. Elodie , France the 2013-08-15
In June my daughter and I took a once in a lifetime trip to Europe and had the misfortune of staying at the Dream Castle, more if the nightmare Castle. The first night the air condition was not blowing cold air and he conditions were less Han ideal, but that was nothing in comparison to a he fact that our room was infested with bed bugs. At first we thought it was a mosquito but found the infestation after the second night as the bugs were in our beds feasting on us. My daughter ended up with over 8O bites. We were told by the management they were sorry and would refund our money. It has 5 months and over 20 email attempts and they still haven't issued a refund or made any attempt to correct this issue. Unethical business. I would not recommend this place.
"Really great distance for RunDisney Half marathon"
I really enjoyed the hotel mainly because walking from the hotel to the starting line of the hotel was a great warm up distance. Then when I was truly tired from the run it was great they supplied a shuttle service to the hotel from disneyland paris. The room was great since it was only me and my cousin that joined me on this trip.next time I wished my niece could have came with us so she could feel like a princess in a castle. This place is a little pricey than mid-range yet much cheaper than staying onsite at Disneyland paris.
This hotel is not a 4* hotel. It seems more like a money machine. It is run down, dirty and the only thing for children is either over-visited pool area or expensive vending machines. The food is bad and way to expensive. No international tv channels - only French speaking. Friendly staff though.
"Good base for EuroDisney visit"
Friendly check in. Happy for check ins after the Disney parks have closed. Clean well appointed room and bathroom. Good for brief overnight stay when visiting Disneyland. 15 minutes on the free shuttle bus from the TGV station just outside the Parks.
Based on my experience here I loved it, I stayed with my 3 year old daughter, the staff are really friendly and will help you with anything you ask, the rooms are a fair size and beds are comfortable, the cleaning staff are always around and rooms are left in good form, the grounds for the hotel itself is really nice and worth a walk round if you have the time. Breakfast is included and is buffet, it can get really busy at times but it's worth going to, food is good. There are a choice of restaurants to eat at, We dined in the musketeers restaurant one night and it was also a buffet, food was ok, dessert selection was excellent. We came across the character princess Justine, she was a little too "scary looking" for my little one, but she was friendly. Also worth noting that you can get a shuttle to le Vallee village outlets (5€ return for adults 2 for children) and it's really nice, and from there you can get to the shopping centre Val D'Europe it's walking distance and definitely worth a visit. You get a free shuttle to the hotel which also takes you to the station/Disney parks. Only thing we can mention is that at times the hotel did smell a bit odd unsure if it was the cleaning equipment used which left the smell. But only a minor thing. All in all I can't fault the hotel, we will be back as we enjoyed our stay and would recommend to others!
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club
Check-in: 3:00 PM , Check-out: 12:00 PM