Good hotel but the matters for apartment very bad and not comfortable. Prefer to stay at normal room not in apartment. Hope to change them. Expensive and customer service not helpful. The safety box not working every time ask to reset it.
From the minute we arrived we were made to feel special . Club rooms had an amazing view from 33-35 floor. Bed so comfy !!!!! like a large marshmallow !!!!! Housekeeping excellent Well worth booking the club rooms as the lounge was great for breakfast and drinks and canapés in the evening. Many thanks to Leo , Anna and Daniel for looking after us . Not the hotels fault , but no sun by the pool between 12-2. A good time to get out and about. Thank you all for an amazing time in Abu Dhabi . Will be back next year.
Great hotel in an ideal location close to Abu Dhabi city centre. (About 10 minutes away in a taxi) Also ideal for Yas Island which is about 20 minutes away in a taxi. We had a club room on the 35th floor which gave access to the club lounge for breakfast and evening buffet and drinks (5:30pm to 7:30pm) Staff couldn't have been more helpful or friendly. The only disappointment was the buffet meal we had at the Urban Kitchen on the ground floor of the hotel The food was poor and expensive for what we got.
We've stay here for 5 days and the experience was superb. The rooms were clean and fresh. Very good food. The staffs were approachable and accommodating, most especially "Led" who helped us book our trip to Desert Safari. He also helped us make our itinerary for our 5 days stay. Also "Khalid", he was very friendly and nice to the guest. If given a chance to go back, I would definitely choose to stay here again 😊
"Amazing Stay at an Amazing Place"
Myself and my wife stayed at this beautiful hotel for 3 days. From the beginning of checking in and walking into the hotel to the very end of leaving the hotel, our experience was amazing. I can't say a single bad thing about the experience, the hotel is beautiful, clean, every single staff member is friendly and kind, the food was amazing and the amenities are worth every single penny you pay for! They go way above and beyond any place I have ever been to, I loved every second of being at Dusit Thani and I can't wait to go back. The rooms are gorgeous, we felt at home, not at a hotel. Thank you to the whole team for making our honeymoon at Dusit Thani incredible and very memorable!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM