"Good Staff but outdated rooms and lack of cleanliness"
I stayed in Dusit chain of hotels and never had such bad experience, we are always quite happy with their service and hospitality. I planned to stay Chiang Mai for 5 days for a vacation. The hotel is in a good location and very convenient to shopping markets and restaurants. The most disappointing aspect is the quality of maintenance of rooms with outdated smell and for the price we paid for that kind of room is not at all valued for the smell and discomfort.
After a long flight, we arrived late but we're able to check in easily with the front desk staff. We felt our room was great value for what we paid. It was clean, spacious and the bed was huge. We were so tired by the time we got to our room but the shower was refreshing and had a great night sleep. The location is right on the strip of the Night Bazaar which is an ideal location (it suited us best anyway) but the rooms are lovely and quiet and we didn't hear a thing! Would definitely stay again recommend it to anyone wanting something in the mid to upper accommodation range in Chiang Mai!
"Very nice hotel in a great location"
The hotel is very close to a couple of nightly markets, shopping, and a few other attractions. The staff was very friendly, the food was outstanding, the rooms were very clean and spacious, wifi was good, and many English TV channels. I would recommend this hotel if you intend to be in Chiang Mai.
"Excellent Location! Great staff!"
We were welcomed at our taxi and guided into the hotel. They gave us some refreshments which was great for the hot weather. We booked the club Deluxe room and were given a free upgrade to a suite! We enjoyed the happy hour that's included with the club rooms and it had a nice mini selection of appetizers and some basic self serve well liquor and wine. I really enjoyed the staff being so attentive and showed a lot of appreciation. It made me feel happy to be there :) the night bazaar was conveniently foot steps away from the hotel so many things to do and shop and eat! Breakfast buffet had a good selection! Overall great experince! Exceed my expectations!
"Great hip hotel in perfect location"
Great hip boutique'ish hotel. It gets the combination right of big Dusit chain hotel professionalism mixed with modern hip styling. I loved the staff are professional, friendly, courteous yet still able to have their own unique personalities. Hotel is in a perfect location just near the night bazaar area and easy 1km walk to the old central city gate. This has been our second stay here, first was as a couple and now this time with young daughter tow. Great rooms, the suit plus a rollaway bed was perfect for us. This is the kind of hotel I would confidently recommend to family or friends knowing they would be impressed.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM