"Decent 3star, Good location "
Everything works well, hardware, staff, amenities, excellent location etc. If we didn't pay 5star prices for almost a week this season (Jan), I will not complain about the perfume on towels, bathroom separates room with glass, therefore everything you do inside can be heard in the room, the shadow of your movements can be seen from the room - no option unless your switch off the lights inside, the cupboard is a silly design where form overrides function - have to be very careful to not make a racket, my air-con thermostat does nothing. Despite the above, service is excellent, in line with it's category, everything works nicely.
"A really good location in Chaing Mai, and friendly comfortable hotel"
Stayed here for 4 nights as part of a tour of the country. Initially I was a bit surprised by the orange decor (everywhere) and the size of the lobby area (huge). Made to feel very welcome, and settled in very quickly. The concierge service was outstanding, and all staff very polite and professional. Room very comfortable and well maintained. Very much liked the Eco focus of the hotel. Pool area was clean. Was quite surprised by just how cold the pool was given the outside temperature was very high! However, this was certainly refreshing! Enjoyed being able to order food at the pool - a much nicer experience than the restaurant itself which I felt lacked a bit of intimacy and character. The food was very good, particularly breakfast which was delightful. A bit disappointed by the seafood buffet which lacked flavour in some of the fish. The location is outstanding - a very short walk to the famous night market and abundance of local restaurants (generally very good) and well located to catch short Tuk Tuk rides to other major city centre places. Would definitely consider staying here again if in Chiang Mai.
"5star great location"
Dusit brand surely guarantees its service quality from staffs in all functions till room preparation. No comment at all. :) It locates near Night bazaar where you can walk around for shopping in the evening
"Centrally located. Clean and modern."
Stayed here from Boxing Day for 3 nights, very clean and modern hotel. Breakfasts were okay. We were given a room to the rear of the hotel (no views other than brick wall). The central location is a major selling point to this hotel.
"Great customer service"
Though not a 5 star this is a really nice hotel in a nice location with over the top customer service. Amazing gym and an ok pool. We just came from the dusit in Bangkok and personally I think this hotel is way better and value for money (focuses on people staying in the hotel rather than functions). They give you a free gift everyday when they clean your room! Good breakfast. Our room was musty so they gave us a new room and upgrade. Also automatically became a gold member (because we stayed 5 nights) which meant we got to enjoy the gold member lounge at no cost (free soft drinks/water/specialty coffee all day and as much beer/wine/gin/etc & appetizers (crackers, cheeses, desserts, hot appies) as you want between 5:30-7). We honestly didn't have to eat out at all because we were so full from the breakfast and from the happy hour. Our room was beside the night bazar and there was some noise but it got quiet at 10:30.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM