of TripAdvisor Travelers recommend this hotel
This hotel is great. It is clean, staff are friendly and helpful. The room was clean and had a Nespresso machine in the room which was great. There are som really nice restaurants right around the corner and we really enjoyed the Searsons Pub. Would definitely stay here again.
"In NO WAY a 5-star hotel"
From the moment we pulled up I had reservations about the Dylan, which bills itself as a 5-star hotel. We were not greeted curbside, and no one came up to valet our car or help with our bags. Upon check in, I found that my request for a King room had not been met, even though I called months in advance to ask for this. The friendly front desk staff was able to make the change, but when we arrived at our new room we found it looked DIRECTLY out on to construction. (Side note: Hotels that do not mention construction when you book are the highest level of deplorable in my book.) The construction was so bad and obvious that the workers were staring into our window, and we had to keep the blinds closed at all time. Because of this I asked to see the original Queen room they had reserved us initially which boasted a balcony, but upon examining it we found that the balcony was unusable as it overlooked the construction as well. We spent one night in the King room and were awoken first thing by the construction (which we were told would not be going on that early.) That night we were also asked if we wanted evening turndown service, and we said yes, however no one ever came to the room for the service. The next morning, while I was at a work meeting, my husband once again requested to switch rooms. They showed him two rooms, one overlooking construction (once again), and one “suite.” The suite was quiet with nice windows that overlooked the quiet street, but when I returned from my meeting and wanted to lay down for a few hours I found that the bed was broken! It felt like the springs were popping out, and there was a huge divit in the mattress. So once again, we asked to move. Finally, they put us in what they referred to as the best room in the hotel. At that point, all I cared about was a quiet room and a comfortable bed. Both were provided, but the second night in that room brought yet another issue. Our neighbors apparently decided to bring a dog to the hotel and leave it alone while they went out. The poor dog barked all night, and the hotel did not offer any solution except to say they would call the owners. (Not sure they ever did as he barked consistently throughout the evening.) When we checked out we were asked how we enjoyed our stay and pretty matter of factly said it wasn’t satisfactory. No one at the front desk offered to make retribution in anyway which I felt was another sign of a very sub-par experience. Not only would I avoid the Dylan for all the reasons above, but I would also mention that the decor was incredibly dated. It felt like a cheesy 1980’s movie vomited all over the hotel. The carpets were unclean, and the elevator felt like a literal coffin (tufted red leather walls, very small). Hallways felt like a maze, and the red carpet everywhere was super aggressive, and felt kind of murdery. The throw pillows in the room were also dirty and old, and the towels were small, and not plush. The Dylan should be ashamed to be charging 5-star prices. I will certainly look elsewhere next time I am in Dublin and so should you.
"Great staff and service in Dublin!"
I've just had a great weekend at the Dylan hotel in Dublin with my wife. I would recommend this hotel to everyone; they have the best staff ever, the rooms are great and the neighborhood is really nice and close to city center. We will come back soon! Thank you!
Had dinner with another couple last week in the Dylan. They had never heard of it before and were surprised when we suggested going.We had drinks to start in the bar, I ordered some bubbles but when my drink arrived it was as flat as a pancake and not a bubble in sight. My husband returned and a fresh bubbly glass appeared.3 of us ordered the crab starter which was delicious and one had the smoked salmon which was unspectacular . 3 also had the lamb for mains ,it is served pink so if you like your lamb done well ask when ordering. This dish was deemed good. I had cod which was served with a herb crust and was also tasty . Desserts were good also. We went on a Sunday evening and it was quiet but it's busier during the week. This is a nice boutique hotel to stay in.
"Fun place near the central city"
We enjoyed staying at the Dylan which was recommended to us by an Irish couple in Madrid. The rooms are decorated in a modern style, with hallways that have red carpets and red lights. It's modern and fun. The building is located in an area close to the embassies so the lunch and dinner crowds are people that appear to be coming to the hotel from local areas. We were drinking in the bar close to a group of women who were having some type of hen party. The place is alive with many people coming and going. Within walking distance is the people filled Grafton Street and main city centre. We took a local bus to the Guinness Storage Facility and went on the tour. We narrowed our search down to four hotels within the city centre area and the Dylan is definitely one those places we will return to when in Dublin. Thank you staff for making a stay enjoyable.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM