of TripAdvisor Travelers recommend this hotel
1st time stay in this hotel and find it a totally different experience with other 5stars hotel in Hong Kong. Front desk staff needless to say is very helpful to sort out my booking issue, especially the Front desk manager- Gary who show me that he really cares about the customers and wants you to stay in the hotel. Sugar bar is another highlight with a stunning view and drinks with very reasonable price. My room only costs around US200 per night but I think it's far more better than some hotels that charge me a double.
"Where is the kindness'"
In a rush I booked the wrong dates for the hotel I wanted to use this as a surprise for my partner. Stupidly, I didnt check the dates. However I rang the hotel to explain my problem and they couldn't even be kind enough to refund a percentage of a nights stay, which was rather expensive for my budget. I realise it was my error but I didnt even use the hotel or eat the food that I had paid for. Very disappointed to not even have some human kindness offered. A mistake is a mistake but be kind enough to offer a partial refund or another night.
"Cracking Little Allrounder"
I've been in HK for business a lot recently and East was originally my choice due to location, but is now on my list of excellent HK hotels. It isn't a business hotel, there is no lounge or meeting spaces for example, but that hasn't effected me as I've been in my clients offices. The hotel rooms are well designed, doing a lot with the space, and keeping them open, bright and very comfortable. Great value for money. The restaurant is always busy, and justifiably so. A buffet at each meal with a strong a la carte offer. If you are here for a longer trip, the mall next door has loads of nice options too. MTR station right outside the front door puts you into Central in 10mins. Finally the staff, often the make or break for any hotel - are lovely, polite, helpful and eager to please. East Hotel is a great allrounder and tough to beat at this price.
"Hong Kong in and out!"
Arrived very early morning and they allowed an early check in. Very modern and quiet. Only place hdmi worked with Netflix... attached to a mall with very good food especially the dim sum. Very. Lose to big Tower for work and several nice places to eat nearby. Good breakfast buffet.
"Perfect Hotel with surreal view of the city skyline!"
East is a Business Hotel with a Sassy Luxe touch to it! The hotel is perfect in every sense. Amazing suites, top notch dining, scrumtous food, surreal views, excellent service, minimalistic and classy decor, highly professional staff, warm housekeeping staff makes it the best hotels I have been to till date! The location is amazing and super convinient, with trains station and malls right beside the hotel! They also provide an additional phone to use as a hotspot which is exceptionally useful while exploring the city. I Highly recommend East to anyone travelling for business or even vacation!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM