of TripAdvisor Travelers recommend this hotel
I been in this hotel 4 times Good clean hotel, bed is very comfortable Food is good, location is good Nice bar and a lot of airline cabin crew some of them looking for fun😜 Staff is friendly although some times English is a problem Generally good hotel
"Great Hotel for business"
I stayed here on business at the beginning of Sept for 2 weeks. Great hotel and amenities with a pool and gym which I made use of. There was a casino and various restaurants but I mostly had room service and ate out. The rooms are nice and spacious with big comfy beds, the lighting system in the room is a bit odd. My only negative comment would be the corridor smells of stale smoke. I would not recommend this hotel for tourists, it is about a 10-15 min taxi ride to the sights dependent on the traffic and I would not recommend walking the streets are chaotic outside the hotel. Short distance from the airport.
"Comfortable Hotel Close to Airport"
Arrived at HCM City airport at 2200. Taxi service was fast and checkin was very efficient. We were upgraded to superior rooms that are clean, quiet, and very comfortable. The hotel staff was most helpful arranging a tour of HCM city the following day. Checkout and airport transportation were equally efficient and helpful. I have stayed at the Eastin many times and have always been very satisfied.
"AVOID, AVOID, AVOID"
Upon first visit the hotel was average, nothing special but nothing horrible...until, I bought dresses from the hotel shop. I got them to my room after being bagged and could smell petro, I thought it might be the bags they were in, but no, the clothes smelled like they had been dipped in gasoline. Once removed from the bag, it filled the room causing a headache. I took them back down to the shop to discuss with the lady and she was closed and would not open until after I left for my flight. I inquired with the hotel Manager Phong who was delightful in telling me that the shop did not belong to the hotel and they could do nothing. I asked them to call the owner, and the only number they had on file was expired in 2013. I asked if they could launder them and they don't have any staff in the evenings. To say the least I kept coming up with options but all were turned down. I then asked for money back and they could get theirs back from the shop in which they had a contract for. Again, the answer was no and that is not how business is done in Vietnam. I asked to speak to a higher manager and was refused access. This hotel is not worth this headache and has a strong lack of customer service. Tourism and hospitality training anyone' I will be sharing my review with the annual event organizers as well. Rooms are basic, breakfast buffet when compared to other hotels of the same caliber was not as strong (lacked ambience in the restaurant as well). We had complimentary shuttle service to the GEM centre but had to remind them each time that it was listed on our booking. But they did accommodate.
"Great hotel to stay in"
The hotel is great from service by the staff to the hotel room itself. Extremely comfortable and pleasant to stay in. The only disadvantage is that it is neither near the airport nor the shopping area. This could be easily corrected by the available taxis at the hotel lobby. Breakfast was great with a fair ranger of selection.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM