of TripAdvisor Travelers recommend this hotel
"Eden didn't quite Roc my world"
Traveled to Miami on business and needed to stay at the Eden Roc to be close to the convention. Heard many things about this hotel and didn't quite see what other did. On the plus side, the hotel was clean, convenient to the ocean, had a good amount of pools and the staff was friendly. The negatives were the ancient and barely working elevators, construction outside that made for too much noise, the poor shape of my room (7th floor on the Nobu side) and the overall confusion of when things were "Eden Roc" and when it was "Nobu." They did have a Starbucks, so that was a plus.
My stay at The Eden Roc exceeded all of my expectations. The beachfront property is beautiful and meticulously maintained, and the staff could not possibly have been more attentive. the front desk in particular was very obliging and responsive to my particular needs. I was attending a business meeting at the hotel, and everything from the meeting rooms to the food were terrific. I cannot wait to go back!
What I enjoyed most about this property is the relaxation and chill - away from the hustle and bustle of other south beach hotels. The rooms are spacious and comfortable - I loved the open plan of the bathrooms: shower/bathtub with an open window to the room, which by the way, you can see the ocean from (if you have an ocean facing room, of course). Top feature: enjoy Nobu food from the lobby bar! No need to make it to a crowded and noisy restaurant when you can have quick bites of your favorite signature dishes in a comfortable, quick, and engaging bartender service in the lobby. *Thank you to Rita Priest in Concierge for helping us create a great New Year's itinerary, and special mention to Clemente for great tips on hip bars around town. Only negative: the building blocks the sun in the afternoon, so the pool area becomes dead. I think it depends on the time of year, but December's sun is blocked by the building by early afternoon: not ideal for a hangover recovery. However, the beach has plenty of sun the entire day.
Very attentive staff. Spectacular views! Spa service was incredible. Very relaxing. All the employees were friendly, engaging and helpful. Not warm enough for us to swim, although some did. The pools looked so inviting...next time. If there's a restaurant, we didn't see it.
"Eden Roc Escape!"
Outstanding service from when I entered the property. I arrived on New Year's Eve for a quick escape. I was greeted with champagne and a warm welcome from the front desk. I was even upgraded to the Ocean Tower suite. What an amazing room with a fabulous view. It was a great start for a wonderful New year. Can't wait to come back on 2017 Bravo to an outstanding management team.
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 4:00 PM , Check-out: 11:00 AM