of TripAdvisor Travelers recommend this hotel
"Comfort and convenience"
I came too early before check in time . I neede a place to stay as we were to attend a formal event in the evening. The front desk assisted me to get into a bigger room than my initial reservation, at a minimum upgrade price that allowed me check in immediately. SUch bliss for somebody who took the first available flight to Manila. Because the hotel is so conveniently located next to the malls, i had extra time to shop, dine, had my hair and makeup before the event. The room is comfortable, quiet. I just love staying in t
"Rusty water in bathtub"
Stayed here for 1 day only to prepare for an event the next day Good: 1. Location - in the middle of Metro Manila (Mandaluyong) and also just a 5 minute walk to Shangri-La plaza (mall) 2. Food - HEAT never fails! Bad: 1. Unkept room - This is the first time I experienced this. Disappointing! After a long day preparing for an event the next day. I decided to take a shower and use the bathtub before snoozing out. After opening the faucet, SURPRISE! Rusty water coming out from the faucet! At first, I thought it was just the light (warm color) but no. I tried 4x before the water "cleared" out. This is disappointing Edsa Shangri-La. BTW, please install bidet - even a 3-star hotels/hostel I've checked-in has one.
"Lovely property grounds, and convenient location if you need to shop."
I've stayed at this property twice and both times have been great. The interior is beautiful and they have a decent choice of restaurants inside. Although there is SM Mega Mall directly across the street if you fancy something different - and there's a huge selection there! The service is wonderful too. It's nice to have a drink in the lobby and relax. Pool area is nice. Great place to go if you want to getaway from the bustle of the city.
We stayed overnight to try the shangrila brand. I was not dismayed. From the checkin counter to the moment you leave the hotel, everyone was so hospitable. They greet you with a warm Smile and made sure that everything is alright. The room was fantastic too, it was a mix of classic yet modern setup. The breakfast food should have more variety, nonetheless everything was good. Cant wait to come back!
"Dependable Shangri La"
EDSA Shangri La was opened in 1992 and was the first Shangri La to be opened in Philippine. It is a 5 star resort in the heart of downtown Manila. This was the first time I stayed here. First impression was its huge. I stayed in the Garden Wing on the Club Floor. Despite the property being 24 years old it has little signs of wear and tear. The room was spacious and the bathroom well stocked. The Club was nice and I had a few meeting there. There are several restaurants in the hotel but next to it is a huge shopping mall where you have many other choices. Overall service was good; staff was excellent. The Phillipinos are really up there when it comes to hospitality. Shangri La has over the years been home to the Asia business traveller and you pretty much know what to expect. Standards have not changed much
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM