of TripAdvisor Travelers recommend this hotel
"Great upscale boutique hotel"
Well situated on the lake for sunrise, relaxing, ... and to visit different must sees in the environment. Very very good food. Beautiful art all over the place. Nice rooms. Not too bi, not too small. Good facilities.
Beautifully decorated hotel with wonderful artwork. We had a very nice room, overlooking the lake, with a small terrace. Nicely appointed with the two things we particularly like, lots of outlets for charging, arm chairs for sitting/reading, TV w/CNN. Staff was great. We had two restaurants we wanted for dinners and they got them and made a recommendation for a third. We'd heard from friends that they were at Llao Llao for the second time and found it seriously lacking from their first visit. We're very happy we didn't book there and extremely pleased we stayed at El Casco Art. Highly recommended.
"A beautiful place to stay"
This is the perfect fit. A stunning hotel in a stunning location. So much thought has obviously gone into making it a very special place to stay. All rooms overlook the lake and our bedroom was spacious and well appointed with top quality bed linen and toiletries. Obviously, artworks abound throughout the hotel, all of exceptional quality. The staff were courteous and extremely helpful and added to the ambience of the hotel. The peaceful lakeside location does come at a price in as much as it is situated about 7 miles outside of Bariloche which could be considered inconvenient. One very minor criticism, on the days we were there, the cheeses on offer on the breakfast buffet were not as fresh as they could have been. This I'm sure can be easily remedied.
"Tranquil location as main asset"
Casco Art boast a large collection of sculptures and paintings from Argentinean artists, and everything is on sale. But the hotel's main asset is its lakefront location with spectacular views from all the rooms. It could however improve on the consistency of staff and the service they provide (from best in class one day to merely average the next).
"Great place to stay but overpriced and inflexible."
We stayed here for one night and really enjoyed the stay. The rooms were lovely and the art amazing. Food was delicious. However, their pricing strategy leaves a lot to be desired. We booked through Booking.com. We paid directly and the amount they took off our credit card was much higher than was quoted on Booking.com. They refused to honour the price and refused to return our money. We then discovered that they had charged up VAT which they should not have done. If you are a foreigner and pay by credit card you are exempt from VAT and we not charged VAT in any other hotel in the country. When we tried to claim the VAT back they refused to do so. We might have stayed another night but decided not to do so due to this policy.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 11:00 AM