of TripAdvisor Travelers recommend this hotel
This was our second trip this year to El Dorado Maroma and both experiences were absolutely amazing. We are already members and did upgrade our membership while we were there to include some added benefits as we know we will be visiting other Karisma resorts at least once a year. The candlelight dinner on the beach and member cruise and surf and turf dinner were our favorite evenings events. Dinner at Lima Limone is not to be missed. Manuel on the beach is the man, he took care of us with the best casita on the beach every day and Jorge, our butler is by far the person that stood out the most during our week at Maroma. He did not miss any details and made sure all of our needs were met or exceeded. Daniel from the spa has a smile on his face from morning until evening and is one of the sweetest people you will come across. Be sure to try a massage overlooking the ocean, you won't be disappointed. The ocean and beach are truly beautiful, the sand like no other I have ever felt. The property is pristine, the staff friendly and overall atmosphere one of true relaxation. We will be back!
The resort was amazing, and so beautiful and clean. The staff made the trip for us. The food was amazing, and we went for the same place for breakfast every morning. The waiters were so friendly and always remembered our name and had us laughing. I cannot say enough good things about this resort.
"Memorable Get Away"
Again, could not tell you anything I did not like. Everything was wonderful. Also, the beach concierge was a great service and the cabana beds on the beach were devine. The service was friendly and always concerned about our comfort and every need.
"Our fantastic second trip to Maroma"
We stayed from October 2-8. This was our second time here,(we stayed four years ago). It was just as amazing as last time. It is a small resort but not too small. We were on the 4th floor and had awesome views. What makes this resort amazing is the staff. Everyone greets you as you walk past with an hola. We did not paricipate in the activities last time, such as: the kayak tour, pool volleyball, water aerobics, bingo, ECT... But with activity directors like Angel and Alex we just couldn't say no. They both were so friendly and always made a point to say hi and remember our names, they both went above and beyond for us, miss them already. Also we spent a lot of time at the main pool and 90% of the time there were chairs or beds available. Diego always made sure we had a drink in our hand as we were laying by the pool and if we were at the bar getting our own drink Rene was FABULOUS! If I didn't know what I wanted he would help me find something I loved. My husband and son in law spent most of their time at the pool bar visiting with him. He always called us by name and gave us a high five. You can always find a bed or chair on the beach and the beach butlers were always making sure you had everything you need. The evening shows were all very good. The singer, I think her name was Nina, was FABULOUS. We had to stay an extra day because our flight was canceled because of hurricane Matthew in Florida and the people at exotic went above and beyond to help us. We will be back.
"El Dorado Maroma A GREAT RELAXING ESCAPE!"
Do some re-modeling of rick`s bar! Keep pool bars open a little later! Ditch the sales guy for the membership ! This place was very relaxing for a workaholic like me; I would visit again in the future. The deep sea fishing & jet ski, snorkeling was fantastic!!!!!!!!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM