of TripAdvisor Travelers recommend this hotel
"Our week at "
We stayed here for a week and was not disappointed. The reviews were very mixed however the room was perfect in size, clean we did not want for anything. The staff were really helpful in every way. Upon arrival we asked for a cup of milk so we could have a coffee and this was not an issue. People complained about the lifts again, we knew what to expect so was not surprised, we just worked around it. Would definitely return to this hotel. Great location, centre of everything. We have stayed at Novotel on a previous visit but would gladly return here.
"Great Hotel, Lovely Staff and Excellent Location"
The hotel is located just around the corner from the Port Authority Bus Terminal with access to a large number of subway lines that go across, up and down Manhattan. Hotel itself was very well presented, well decorated and the rooms are great with a fridge, microwave, coffee maker and toaster supplied if you wanted breakfast in your room. Beds were very comfortable, plenty of room to move around the room. Lifts were a little busy at times and only had to wait a few minutes for one to bring us down from the 18th Floor. The hotel staff were excellent, always friendly, ready to give advice and directions and a special mention has to go to the hotel concierge Amanda, who was a ray of sunshine every time we saw her, greeting us, asking how are day was or what we were doing that day.
"Extremely lovely experience!!!"
The hotel was by far one of my top "favs". Well put and updated decor. Clean and I didn't have any issues with the elevator. Breakfast can improve but it really didn't bother me. Friendly and straight staff. I enjoyed my stay.
"3 1/2 stars"
Pro: 1. Rooms are clean 2. Good value for the $ Cons: 1. Breakfast buffet food was average at best; it was so crowded, it was hard to find seating. Food ran out and slow to replenish. 2. Elevators are super slow and crowded; takes forever if you are on the 30+ floor. 3. Lobby is worn and needs updating.
"Location is magnifico inside is decent!"
We went there during the holidays and every hotel was skyrocket expensive. But this one remained to be at the affordable range out of the nearest hotels in time square that is very decent inside. You go any cheaper it will look more like a 200 year old motel inside. You go with more decency it will be more like quadruple the price. In other words this is more like "value for money". Not the cheapest in the world, not the most decent either. But good enough to be placed in a fantastic location. Walking distance to regal cinemas broadway shows timesquare street shows restaurants taxis you name it. For a tourist who wants to immerse with newyorks craziness for a fee nights. This is the place to be!
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM