of TripAdvisor Travelers recommend this hotel
"Nice experience and great location!"
First time at this Hotel and it really surprised me in a positive way. The location is spectacular, near restaurants and bars, the area is Recoleta. Easy to walk around and safety during the night. Hotel staff service is very good and friendly. Perfect connection of Wi-Fi during my complete stay and free of charge! I am used to travel for business purposes and a very good internet connection is a MUST for me. Definitively I will return on my next visit to Buenos Aires.
"Not great for extended business"
I spent 14 nights with the Emperador. The staff was good, but not great for a hotel that bills itself to this caliber. The rooms are large, and the views from the upper floors are nice ( I was on the 11th floor looking out at the water). I found the staff to be stand offish. My Portuguese is non existent and my Spanish not much better, but the staff as a hole spoke good English. The room had good storage space for clothing in the dresser and closet. The desk was cluttered with coffee pot, cups, saucers, phone and just about anything else they could find and did not make a good work space. I did find the bed large and very comfortable, and the room had a small table and chair for sitting. As with many higher end hotels, the in room refrigerator was full of everything they think you might need in a minibar. I moved it all out and put my bottled water in, without any problems from the hotel staff. Taxis are abundant in Buenos Aires, and the hotel is happy to call one for you. Of course, there is and additional $12ARS added to the bill for this. Just catch on off the sidewalk and you are good to go. The restaurant and lounge are very nice. The buffet breakfast (mine was included in the price) offers a wide variety of items for you to choose from, but in the 14 days I was there, it never changed except for the veggies they offered. the gym is small with a selection of 2 treadmills, 2 elliptical machines and one stationary bike, they also had free weights and the usual machines. The pool is indoor and very nice. Its long enough to do laps without turning every 4 strokes, and the locker room offers a steam room. Make sure its working before you start your workout or it wont be very warm. They also offer a dry sauna.
"2* attitude masked in a 5* hotel"
I've never stayed in a 5* hotel quite like this before. First of all nothing is included, wifi costs 100 pesos every 24 hours, bottles of water are 100 pesos, they give you tea and coffee making facilities but if you want the actual tea and coffee that costs more too. Every time you ask the staff a question they seem annoyed you're asking. Oh and the worst part- you need a voucher for every meal but they only give you the vouchers an hour or two before the meal. Sometimes you have to wait up to 10 minutes. When they seat you at the restaurant they put everyone right next to each other even if it's completely empty. So backwards we are living in 2016 get it together!
The hotel is very comfortable. Walkable distance to florida st and shops. Good sized rooms friendly service and have good coffees. The light meals in the bar were huge and very good. Brekky had plenty of variety
"Nice location, great rooms. "
Hotel is in a great location, walking distance to several restaurants. Everyone on the staff were helpful and friendly. Rooms are comfortable and quiet. Great place to stay for business with good wifi and work areas. Restaurant on site provides a good breakfast with a good variety of food.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM