Emporio Reforma is located in central Mexico City, close to Cuauhtemoc Monument, Museo Nacional de la Revolucion, and Monumento a los Heroes de la Independencia. Nearby points of interest also include Torre Latino and Plaza de la Constitucion.
Dining options at Emporio Reforma include 1 restaurants. A bar/lounge is open for drinks. Room service is available 24 hours a day. Recreational amenities include a fitness facility. This 3.5-star property has a business center and offers small meeting rooms, secretarial services, and technology support staff. Complimentary wireless Internet access is available in public areas. This Mexico City property has event space consisting of banquet facilities, conference/meeting rooms, and a ballroom. The property offers an airport shuttle (surcharge). Wedding services, concierge services, limo/town car service, and translation services are available. Guest parking is complimentary. Additional property amenities include a coffee shop/café, valet parking, and multilingual staff.
There are 145 guestrooms at Emporio Reforma. Furnishings include desks and ergonomic chairs. Coffee/tea makers and minibars are offered. Bathrooms feature shower/tub combinations, phones, makeup/shaving mirrors, and bathrobes. Wired high-speed Internet access is available for a surcharge. In addition to complimentary newspapers and in-room safes, guestrooms offer cordless phones with voice mail. LCD televisions have cable channels and DVD players. Air-conditioned rooms also include complimentary bottled water, blackout drapes/curtains, welcome amenities, and electronic/magnetic keys. Guests may request irons/ironing boards and wake-up calls. A nightly turndown service is offered and housekeeping is available daily.
Amazing hotel, service overall was excellent, the room was in mint condition. It is located in a great central location near the city center and the historic district.Comment of P. IRMA , United States the 2016-01-29
"Great Stay Marred By Credit Card Overcharge"
I stayed here September 7 through September 11. The accommodations here were good and the price is fair for its location. Great service and rooms are very clean. My favorite part was the Jacuzzi bathtub. We arrived in the evening on September 7. The concierge (name is Placido maybe') told me I could pay for my reservation and also authorize my credit card for any 'incidentals' we might incur (room service, dining, etc.). Seemed pretty standard. Unfortunately, after he ran my card, he told me he accidentally 'overcharged' my credit card--instead of just 'authorizing' a charge pending incidentals, it accidentally went through for the full amount instead. He assured me that, assuming I didn't incur any incidentals, they would refund me the amount overcharged when I checked out. Fine. During check-out, I filled out a credit card refund form, listing out my card number, contact information, etc. They told me the refund would post within 3 - 7 days. I have not yet seen a refund and my two emails to the hotel have not yet been responded to.
Stopped here for a week end of July /early August. Reception (Placedo') and other front of house always helpful, polite and pleasant. Rooms had everything we needed and were quiet. Good location for getting about. Would stop again or recommend to friends.
"Hotel Emporio Reforma in Mexico City"
We liked this hotel which is located on the main Avenue in this huge city. The room is spacious and clean, the staff was very nice and helpful and the food (mainly breakfast for us) was good and inexpensive. In short, location, room and service are excellent.
"Great location and top class Hotel"
Hotel is very clean and affordable for those who are on a semi budget holiday. Staff are bilingual (Spanish and English) and are very helpful to foreigners new to Mexico City area. Restaurant is of high class with friendly staff and great food. Most importantly it is in a good area being central to most tourist city attractions (only a few minutes walk away from the markets, Zona Rosa and shopping malls.
I decided to stay here, since the classical look in the pictures looked appealing. The pictures did not lie, the hotel lobby was beautiful, the coffee house was great, the down side was the room, it was terribly small, the two nights I spent here I was not able to get a good night sleep, since I felt encloustered in this room. The staff and their service was great, but in the end one needs to sleep in a hotel, more if you spend at least one week per month in hotel rooms like me.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 1:00 PM