Amazing hotel, service overall was excellent, the room was in mint condition. It is located in a great central location near the city center and the historic district.Comment of P. IRMA , United States the 2016-01-29
"Home away from home in a huge city!"
All of the staff took great care of us as soon as we arrived! The restaurant has great food but an even better staff! The housekeepers were attentive and very kind. The front desk staff quickly learned our names, helped us arrange tours and taxis. To top it all off, while we were on the double decker bus driving by the doormen recognized us waving and waved back! We will definitely be back!
"A GOOD START"
At the very entrance you receive a friendly welcome from Ramon, which is one of the hostess at the door. Everyone is kind and helpful and the hotel is in a very safe area. They have a nice service at the dinning room where Miguel is in charge of some tables and the buffet breakfast is really atractive. I took a small room that has everything I needed in my stay with them which was for 6 nights. In addition, they have a little office where you can get help to print your boarding passes for example.
Very well located it is a bit old. The rooms are ok according to the price. Service in the restaurant are so nice. Free wifi and rooms for meetings available at reasonable prices. Très bien placé pas loin du centre. C'est un hôtel un peu ancien mais les chambres son bien par rapport au prix Buen hotel localizado a una media hora andando del Zócalo. El aspecto es un pco antiguo aunque calidad precio está bien Buffet desayuno muy completo con ingrato muy agradable.
"Nice Hotel Great Location"
I stayed at Emporio Reforma 4 days 3 nights in March 2017 I would really like to thank the staff for an excellent customer service, from my check in to my check out. When I first got to the hotel I was a little sick from the flight and car ride, it was only 1030 am & the hotel accommodated me immediately, my room was ready and check in was less than 3 min . The hotel staff is very polite and professional. Friendly but not too friendly just like I like it. My room was comfortable, and clean. TV with 3 HBO channel in English for those who are not Spanish proficient. The hotel offer free Wifi with very good service, at night I would catch up on my show and tv on my IPAD. Each room seems to have a Jacuzzi which is nice Con: Really had none. Pro: Hotel was really clean, located 30 min from the airport in Car service ( I will suggest you if you are staying there to use UBER (some of the cab driver try to rip off the tourist Uber is so cheap only $10 UDS to get to the hotel ) But the best PRO was the location, if you are a walker like me you can walk to at least 6 different attractions (example Museo De Bella Arte) in less than 15 min. Check out all my pics and reviews from my trip on Yelp, TripAdvisor. Twitter, Instagram, Tumblr and on my site by typing BklynFrenchGurl
"Great Week In Historic Mexico City"
When you go to Mexico City, stay at Emporio Reforma. An excellent hotel if you're not too particular. But if you are, than stay at a high price hotel that will give the same service that you would receive at Emporio Reforma. Three day before arriving in Mexico City, I called the hotel and arranged for a taxi to pick me and my family from the airport. When we arrived, they were waiting for us. They took us to the hotel and our room was ready. We had a Jr. Suite suite and it was big enough for the three of us. The room was very clean every day and the service was great. I do have to say though, the hotel personnel, whether it was the door man or desk clerk, the folks were very professional and courteous. They also speak very good English. These folks bend over backwards to make sure you are comfortable and happy staying there. If you want to venture out to eat, that's great and its recommended, but if you want to stay and eat at the hotel restaurant that's also a good idea. The restaurant is spacious and the service is wonderful. They have a buffet, but if you want to order from a menu, you may do that too. The food is very good and reasonable. For breakfast they also have a buffet which consist of various dishes, including the traditional health food. But if you something cooked from the grill, they'll do that, too. If you're visiting Mexico City for the first time and want to do some sightseeing, it is recommended to hire one of the hotel taxis. They are very safe and you can have a car or van on a daily rate or set rate. The drivers, especially Horacio Larios, are great and very professional. We all had a great time in Mexico City. But Emporio Hotel had a lot to do with this, too. They made sure we were taken good care of . On the day we were leaving, it was almost like leaving our extending family behind.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 1:00 PM