of TripAdvisor Travelers recommend this hotel
"Great hotel in a great city!"
Loved this hotel... super helpful and friendly staff, great location, we drove to south beach and all over Miami. The hotel has a lovely pool and nice restaurants, it's modern and stylish. We would stay here again!
"Cool hotel vibe, but not as nice as expected"
I love KIMPTON properties and was excited to try the EPIC hotel. I was able to check in early which was wonderful, and my room had a great view of the river, and port of Miami in the distance. I will say that I was not happy with the service, availability of KARMA amenities, and lack of understanding by the guest service staff. Not to mention that they did not even READ the KARMA rewards card to understand that the RAID THE BAR credit applies EITHER to the MINI BAR or to the ACTUAL bar!! I checked in on the day before Halloween and the hotel was hosting a huge Halloween party which may have, in part, contributed to my displeasure with the hotel. My room was in need of better cleaning as I found spilled juice on the front of the dresser, and several used matches on the floor! Evidently housekeeping really didn't pay much attention to detail which did NOT make me happy. For a room costing around $200 per night, that's in a KIMPTON hotel, I expected more. The room needed to be dusted better, and there were some stains (makeup likely) on the pillow cases. I was able to get my drink in one of the bars upstairs, though service was not that good, nor was it friendly. Maybe I am not cool enough, or I am too old to have received better bar service. None of the bartenders were very friendly, though my drink was good. Had service been better I might have had another drink. I do like the free wine hour, and the coffee set up in the AM was nice; however, the coffee was pretty horrible. Tasted like it had been sitting in the pot, atop a sterno, for half a day, and this was at 7 AM. The hotel is in a good location, not too far from the pier, maybe 10 minutes by cab. I was able to get UBER, LYFT and cabs easily. While I did enjoy my stay, it wasn't really a 4 star experience, but 3 stars seems too low. There are plenty of other hotels in Miami...I probably will not stay at EPIC again, I prefer the JW Marriott Marquis across the street.
"Stunning hotel on the Miami Waterfront"
I love Kimpton hotels, and this one did not disappoint. The front desk was super friendly upon arrival, the pool, the spa, and the gym are all outstanding, and our balcony overlooked the water. Miami is a scene, and Kimpton made us feel like we were part of it while also enjoying a sweet oasis in what was a much-needed and very relaxing vacation.
Thit time, 02/2017 it was my sixth time to stay in this hotel. It has quite a good location in my opinion, in the Downtown Miami, not to far from to the airport and to far from other parts of Miami if you decide to go somewhere aroun. They offer good service to help the guests and the conceriage also do make a gret job. Its very nice modern hotel and I prefer if I can get a room with the bayside view, but the once with the city view are also quite nice. There is a nice bar outside on 16th floor with gym and also a nice spa/wellnes center. If you are looking for nice good hotel in Miami Downtown then you are in Kimpton Epic on the right address.
This is the 7th stop on my 2017 Kimpton Journey and it was by far my favorite property visited. The front desk team was so friendly and helpful, Claudia went above and beyond to make my stay enjoyable and memorable. Location is perfect, views are stunning, food at the onsite restaurants is excellent. The hotel pool is incredible. My only complaint was the service at the pool was extremely slow and the pool waitress's level of customer service was nowhere close to what you come to expect from a Kimpton property. This property is a must visit!
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 4:00 PM , Check-out: 12:00 PM