We booked this because we have stayed in a Eurostars hotel before in Italy and we were not disappointed. Perfect location Beautiful and clean Staff are willing to help and please The bed is huge and very comfortable! The only negative I have is that one of the two lifts in the hotel was broken on our visit so sometimes we had to wait quite a while as we were on the 7th floor. Would definitely recommend.
"Don't upgrade!! Perfect location "
The hotels location is perfect less than a 5 minute walk and you have all public transportation. First thing is download google maps use hotel free wifi it tells you all about the public transport what to get from where which line how many stops etc made everything so much easier .Ticket machines have the option for all different languages and are very easy to use! Me and my sister went both aged 19 and we felt perfectly safe even late at night! We arrived at the hotel after booking a transfer through ATB transfer and that was perfect as well ! Our room was ready early. We don't travel with a card so had to pay a cash deposit of 18,000 HUF so be warned !! We had the junior suite and the room was very large and had lots of space which was nice. The mini bar wasn't free !! And you don't get anything extra for being in a suite we were shocked we are well traveled and for the money you expect a free mini bar ! The room was not worth the money !! Stick to your standard room! Aldi is right next door which we went in every night to get drinks and snacks! Breakfast isn't worth it we didn't eat the mornings we were there be better getting it else where . Cafes are close by !! There is the west end city shopping centre which is only a metro ride away which has loads of shops and restaurants in and a massive food court ! We found this helpful as my sister can only eat well known foods because of an illness . Always McDonald's Burger King subway all round corner. We went with big bus tours which we do normally however would not recommend in Budapest which is a shame it had its good points but the hop on hop off giraffe one seemed much better ! Book online save money! We didn't really speak to hotel staff as we had pre booked everything online and did our research! All in all good hotel room and breakfast let it down book if looking for central safe location book basic room and don't book breakfast ! Loved Budapest so pretty would return in summer months
When we checked in we got upgraded to the presidential suite for no extra charge. The room was great! Missed some more hooks and places to put your clothes and so, but otherwise great. The staff, especially Laura, were super friendly and helpful. They helped us with maps, trips to the spa and booking massages at our room. I really recommend this hotel for its service and location.
My husband and I stayed here for 3 nights in April. The hotel was in a good location. We were able to walk about to anywhere we wanted. Hotel is located in the Pest side of the river which id say is the more lively side with lots of shops, bars, cafes, markets and restaurants. The Buda side is more for sightseeing. Our room was a standard double and it was exactly that. We had a view of an office building and the aircon was really bad. Constantly sweating throughout the night which was a bit annoying. Bathroom was nice and I liked the fact there was a slidey door you could close between the bedroom and front door. The Reception was a bit hit and miss. We asked for recommendations of somewhere to go for drinks (we are 29 and 31) and the Receptionist sent us to a place that didn't exist! One time we ordered a taxi through Reception and it was 15 minutes late. On other occasions they were friendly and kind. Overall, a good hotel for a few days but I wouldn't want to stay here for a week.
Room did not have water heater or complimentary coffee or tea station until we requested. Room service was horrendous, was there for five days and sheets were not changed until we were compelled to complain and make a fuss about it so as to get it changed as well as complaining to get a passable cleanup. If a guest were to look under the bed you will see what I mean. While the management apologised for it service and left us some chocolates take away the dirty experience from the time we complained we were given the dirty looks by a few room service staff. Overall a passable stay only due to its central location. Nothing else.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM