Hotel Eurostars Roma Aeterna is located to the east of ancient Rome, in the neighbourhood Pigneto, which is now one of the city's most active industrial and business centres. The hotel is close to the main places of interest: the basilica of Saint John Lateran, Porta Maggiore, the basilica of the Holy Cross in Jerusalem, the central University campus, La Sapienza.
"Renovated spacious rooms 5 - service/locations 3"
Pros: Our major concern when travelling to Europe is to stay in old places, with mold an stuff... so we prefer to stay a bit further out to get newer places; which was the case here. The hotel has been recently renovated and the rooms are great. Cons: Shower is a a bit weird; just part of it with glass, so for tall people like me the whole bathroom gets wet after I shower. Noise: our room was located facing the tracks so in one of the nights there was noise from there (Some construction/repair on the track from what I figured) Staff - not the best staff I've encountered - I had an issue with the parking lot (more below) and the minute we needed someone to step outside the box, doing something out of their routine we didnt get that... frustating situation that didnt get resolved easily Location - not the nicest neighborhood - while there's a lot of restaurants on the street behind the hotel it's an ugly area, with lots of people just sitting on the street, not the place to walk safely at night - the other side closer to the tracks we didnt go to, seems even creepier. The next subway is San Giovanni, which is about 1mile (1.6km) from the hotel, so a nice 25-30 min walk to/from... so again, doable but not the best... but again, for the price we paid for a 4 star hotel you cant have it all Parking - parking lot gate to get in/out was broken and best I was told was that it was owned by someone else (not the hotel) and given a number to call to have them figure out - i wasnt calling someone late at night in Italy, paying international roaming and without speaking italian... I expected the hotel staff to figure out and step up on an unexpected situation, but maybe I expect too much...
"Marathon weekend "
Me and my mum we went to Rome during the marathon weekend, and I find this accommodation. The first time we were not sure about the location in fact is not a central hotel, but with the bus you move all around Rome without problem... the hotel is really good, the breakfast too! The staff is awesome! We really enjoy the stay! And over request they have got a good gluten free selection for the breakfast
Its clean with a good location in middle of rome, small room toilets as well. Brakfast was not taht much of options of food.staff are helpful and friendly has free wifi and there a bus station front of the hotel which is good
"Good hotel, great staff"
We stayed here for six nights in April and had a good stay. All the staff were helpful and professional, nearly all spoke good English. I emailed in advance to ask for a quiet room and that's what we got overlooking the back of the hotel. Our room was cleaned every day, and we had a very comfy bed. Breakfast was good with plenty to choose from, and helpful staff who would get anything extra you needed from the kitchen. This hotel isn't in the middle of Rome, so we either got the 81 bus from outside the hotel or walked to St. John Laterna Basilica (about 15-20min walk) where we got on the open top tour bus. We pre-booked an Omnia Rome pass each, which is well worth the money. It meant we skipped the long queues at the Vatican and Colisseum and jumped on and off public transport and open top bus for three days. We weren't approached by anyone outside the hotel and felt OK walking about. There are small supermarkets over the road, a cash point and a Tobacco shop (it has a T outside) where you can buy bus tickets which then need to be activated on the bus. The area around the hotel isn't like the centre of Rome, but that's why the hotel offers a good price. There are restaurants near the hotel but we didn't use them. We bought a take away pizza one night and that was very cheap and delicious. We used Google maps to find our way around Rome. Most people spoke English. The only downside was that there are lots of sellers at all the tourist sites, selling toys, selfie sticks, water, umbrellas, etc. But don't let that put you off, it's a great place to visit and this hotel was a good base to explore from.
"Travelers from the USA"
Nice clean hotel..very poor checkin service from Natasha who was very rude had to ask for the manager to intervene, Emmanuel the customer service manager was superb and caring..rooms smaller than advertised no more than 140 sq ft Transportation difficult to tourist attractions..
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM