Hotel Eurostars Roma Aeterna is located to the east of ancient Rome, in the neighbourhood Pigneto, which is now one of the city's most active industrial and business centres. The hotel is close to the main places of interest: the basilica of Saint John Lateran, Porta Maggiore, the basilica of the Holy Cross in Jerusalem, the central University campus, La Sapienza.
"great place to stay"
arrived here early and room was found , complimentary upgrade to balcony suite , very pleasant stay , clean , warm , bed very comfortable - huge . plenty of towels and complimentary toiletries ,front desk always friendly and helpful, breakfast buffet was excellent value , restaurant manager made me a expresso from the kitchen and not the standard machine , gave my wife a freshly squeezed orange juice which was delightful . a lot of choice . no 81 bus outside the hotel goes via all the major attractions , 20 min bus ride but not a problem for us. if we visit rome again we will certainly stay here again.
"Good hotel in a so so neighborhood"
I stayed in this hotel twice during the Christmas and New Year holidays. Overall, it is a good hotel with a few drawbacks: Pros: Spacious, Modern and Comfortable property. It is well maintained and clean. Staff courteous and helpful in most cases. Great housekeeping service Delicious breakfast Cons: Location far from most landmarks. Taxis could be expensive. Neighborhood safety questionable. Room supplies barely adequate. No bathrobes, no slippers, no toothbrush and toothpaste (none available at front desk, even for purchase) Did not find any English channels on TV. Could not get the safe to work. Room service available but no menu in room. Not much other information as to operating the heater/aircon. Temperature could be either too cold or too hot.
I would rate this hotel as one of the best hotel in rome. I booked this hotel online and when i reached there the guy at the reception revise the category of the room and gave us higher category room as it was our honeymoon. The staff is super friendly, the room was clean and The food was awesome.
The hotel is situated a bit outside the city center but is easily accessible by bus. The rooms are quite large and very clean. We met a really nice receptionist, Natascia, who was always smiling and very professional. She can speak 5 different languages! Amazing! The staff was always pleased to help with any kind of request. We felt very welcome. The breakfast is a bit expensive but delicious!
Well when we arrive at the hotel the receptionist was extremely professional. The staff are very professional and courteous. Always smiling and very helpful. I wish I could name all the staff but I can only remember Natasha name. But everyone was just as helpful as Natasha. I am staying for 4 days in Rome. It was my wife's Birthday and our honeymoon. I requested something special and this Hotel and its staff members went above and beyond to make this a special event. My room was decorated with different items. Such as candy in a heart box, Flowers, cake, birthday card, and candles to make it romantic. Thank you so much! They even helped me with private tours to Venice. Thanks so much! 5 STARS
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM