of TripAdvisor Travelers recommend this hotel
"Elegant and Comfortable"
Suites are spacious. Breakfast buffet is great but a bit expensive. The Garage is free. Friendly atmosphere. If you have a car it is an ideal place to stay. Very well furnished suite with plenty of storage space
Very big room with jacuzzi. Bed extremely comfortable. Even though the hotel is rated 5 stars it is not a luxury hotel. 4 stars should be the proper rate. Room service overrated. Some things needed to be fixed in the room. Spa needs a refurbishment.
"Good hotel if you 'have' to stay here!"
Let's get one thing out of the way, while this hotel may be "close" to the airport, it is anything but close to the city center. As long as you're cognizant of that, you'd be okay. Spain's economy is struggling, which means there are other hotels available at a much cheaper price than this. Typically this hotel is x2 the price of hotels in city center. Before you boast that your room is a suite, every room is a suite in this hotel. There is only one restaurant and that closes during the afternoon, so if you're famished, your options are limited. Dinner at the same restaurant was very nice. Food quality was great and service was personal. Laundry service is so-so, evidently no matter how many times your tick you want clothes folded, they will still come on the hanger. Rooms are very spacious because of the suite like layout. Plenty of places to crash at. Plug points can be a little better placed, especially around the bedside table. The kitchenette is great if you plan on buying your own stuff to bring here. There is no ATM on premise, however there is one 120 meters away. Same goes for a convenience store which is about 350 meters away. This hotel is NOT the city center, so if you're visiting Madrid and planning on staying here to explore the city, wrong hotel. The staff is courteous. Since I stayed 5 days at the hotel, I said I would check out at 4pm and they gladly obliged with no extra charge so that was like super super awesome!!!! Would I stay here again' Only if I have to, there are other better options in City Center! Is it a "bad" hotel' Not at all. It's a very clean hotel, but far away from all the action. Because every room is a suite, it is expensive!
Great hotel and pool the children loved. Staff friendly and reception area comfortable. Room really nice and comfy would visit again. Clean room and quiet at night. We at only at breakfast other meals we took a 20 min taxi to Madrid town centre
"Great Hotel - one of the best i have stayed in."
This is a great hotel (for business). The rooms are fabulous considering the price. Due to the location i doubt i would choose this hotel for a holiday but for business its spot on. i will stay there again without hesitation.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 12:00 PM , Check-out: 12:00 PM