The hotel was amazing. After some issues with booking, the hotel made up for it by a beautiful suite with amazing views. The staff was nothing but amazing our entire stay. It was in a perfect part of the city
Everything is excellent .... Location Room Services Dinning Otel is near the Cologne Dom and Hauptbahnhof in the center of city. Classic and modern style together very nice composition. A wonderful experience.
"Superb hotel in the heart of the city"
Visited Cologne Christmas markets which start right opposite the hotel. The location is perfect for exploring the city. The hotel is right in front of the Cathedral. The rooms facing the Cathedral are terrific. Some of the rooms facing the inner courtyard are larger and a bit older. Highly recommend the Grand Deluxe Rooms, which are recently renovated. The overall service is excellent and the hotel has a cozy feel.
We stayed here for 2 nights at the end of a Rhine river cruise. It was a beautiful old hotel in a great location. The staff were very friendly and helpful. We only had to walk across the street to go to the Cathedral and the Christmas market.
"Truly wonderful hotel and staff"
We stayed here for 2 nights to visit the Christmas markets. The hotel is luxurious with professional and courteous staff. We had a slight mix up in our booking when we arrived but it was dealt with efficiently and courteously after a quick call to Venere, whom we booked through. I have stayed in many lovely hotels who always seem to fall short on one aspect but I can truly say this didn't. It ticked all the boxes from cleanliness to friendliness. If you are staying in Cologne I would recommend this hotel. If we return I would stay no where else.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 1:00 PM