of TripAdvisor Travelers recommend this hotel
"Three nights of luxury"
Excellent location. Good restaurant. Room was very large, clean with an amazing bathroom. Quiet, felt very safe in the hotel. Would recommend it to anyone travelling to Beijing. Seems to be in a popular area.
I have stayed here many times with great service however during my last stay they had major onternet issues with extremely poor or no connection - I was surprised at the lack of proactive communication around this issue which forced me to change hotels to get an internet connection for work. Very frustrating as previously this has been an excellent hotel
"2nd time at this place, stunning again"
Coming back to Beijing for business again, I was looking forward to stay here again. Staff is so attending and I like the new lobby style. Rooms are clean and well maintained. The location could not be better. If you have a chance visit the gold lounge, it is so nice up there. I am sure I will be back
"Fine room, good health club, disappointments re: staff"
We were at the Fairmont for a week. The location is good -- it's quite near the subway and also near the terrific Silk Market. A number of major sights are only a couple of subway stops away. The room was beautifully appointed, with just about everything one could desire. One problem was the lighting system, which was difficult to get right; even after six nights my husband and I still had problems determining which switch went with what light(s). We were longing for a jacuzzi, since the one in the health club didn't work -- too bad the bathtub in the room didn't have one! One *great* thing was the soundproofing, which was great (we were on the 12th floor, which helped) -- we really heard nothing at night and early morning, so it was possible to sleep quite undisturbed. The restaurant was expensive -- we didn't use it at all, but instead, for breakfast every morning we took advantage of the excellent bakery (part of a chain called "Holland") located two streets away. the only REALLY serious problem was the series of inadequate concierges in the lobby. Their English was poor -- surprising in this particular hotel, which caters to such a huge number of foreign visitors. They gave us wrong information repeatedly -- for example, when we were trying to find a place in the vicinity to do laundry. We needed it done inexpensively, and *laundry* rather than dry-cleaning, but this apparently didn't register with them, and they also gave us only the vaguest directions in how to get there. With *any* request we had to say over and over again what we wanted, because we had no sense that they were understanding us. We did enjoy the health club, which fortunately had a 50% special on treatments (we had massages and facials). So, if you can avoid the concierges, you'll have a good stay at the Fairmont.
Excellent stay at the Fairmont Beijing. Speedy efficient checking and no problem upgrading to the Gold floor. Spacious rooms comfortable bed and excellent service on the Gold floor Thank you Alzack Stella Croly and Sandy for exceptional service in the Gold floor lounge. We will return
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM