The hotel was beautiful, the staff friendly, knowledgeable and friendly. The room was very nice and the pool area was beautiful and the perfect place to spend any part of the day. I am glad we stayed here and will be coming back for sure!Comment of W. Christie , United States the 2016-07-01
A great stay, for a great price. Not the best Fairmont hotel in the world but most definitely the best for the money. Great complimentary shuttle service to the nearby shops and beaches and Santa Ana airport, where you can pick up transfers to Disneyland and further afield.Comment of L. Vanessa , United Kingdom the 2015-02-03
First time at a Fairmont! Stayed here for a work conference. The room was spacious and clean. Le Labo toiletries in the bathroom. The valet was kind of mess with multiple cars entering at the same time creating a traffic jam.
"Luxury Hotel Across the Street from Airport"
The staff here is very courteous. Be advised that parking here is valet only, but there is a complimentary airport shuttle. We had our national sales meeting here this past week (Jan 2017), and it was seamless. Meeting space was ample, and since it's winter, a big white tent is put up for outdoor events (that has heat!). Hotel is big, but not so large that you could get lost. The hotel rooms that face the street (MacArthur Blvd.) also provide a view of the pool/cabanas and gym (some rooms have that view). Banquet food was excellent, from their salmon and steaks, apple cobbler and carrot cakes, or even if it was simple such as sliders, wings and sandwiches. They had a cheese display that had a honeycomb dripping into it. Break selections were very good (such as fruit smoothies, candy and fruit). The bed in the room was so comfortable, I had such great sleep and loathed getting up to head to meeting. The pool isn't large, but the pool and hot tub are disability accessible. I would stay here again.
Stayed here to get away with my boyfriend and it was very pleasant. The room was very nice and spacious. The bathroom was luxurious and the hotel staff was very nice and friendly. I would definitely recommend this hotel. I will also stay there again if I'm ever in the area.
"Top Notch Hotel"
Great hotel! Stayed here for a night after my flight got bumped at John Wayne Airport. Pros: - awesome service from the staff - free airport shuttle - clean and comfortable rooms - great gym: tradmills, elliptical, bikes, free weights, weight machines - running maps for the area Cons: - not super close to the beach or shopping - food was a bit pricey Overall, very nice hotel. Great for families or business travelers.
"convenient to the airport"
I stayed here for a week for a conference. the big plus was it was close the airport.The rooms though clean are a bit worn...especially the carpet. I also thought housekeeping was inconsistent...no shampoos some days etc. The concierge was very helpful. Free shuttle to the airport a plus. the food was decent, but the service was slow on the bar.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 4:00 PM , Check-out: 12:00 PM