The hotel was beautiful, the staff friendly, knowledgeable and friendly. The room was very nice and the pool area was beautiful and the perfect place to spend any part of the day. I am glad we stayed here and will be coming back for sure!Comment of W. Christie , United States the 2016-07-01
A great stay, for a great price. Not the best Fairmont hotel in the world but most definitely the best for the money. Great complimentary shuttle service to the nearby shops and beaches and Santa Ana airport, where you can pick up transfers to Disneyland and further afield.Comment of L. Vanessa , United Kingdom the 2015-02-03
"Great Front Desk Staff - Chase"
Chase was able to answer many of my questions upon arrival. It's easy when check-in is a breeze, but more difficult if the guest really has many questions before getting into their room. Chase handled this with panche, and was able to be patient with me upon the successful navigation of my stay at this property. I would suggest asking for Chase by name, and he will be sure to get you what you need.
"Conveniently located with modern conveniences"
Brought my Mom to house hunt. Nice location..reasonably priced..excellent consideration of guests..from Valet to checkin to housekeeping !! Asian Mom...it all matters .. down to cleanliness and landscaping!! Stay was fabulous and passed the White glove test...the "respectful and courteous" test...Convenient to dinner locations ... theatre shows and of course, enjoying the area!! Well done!! Definitely returning with my husband!!
We stayed at the beaches at the south of Los Angeles for the day and had our last day at the Fairmont Newport Beach The room is spacious and we loved the design and comfort. The pool area with it's rooftop feeling and jacuzzi is amazing and was the right relaxation after a day driving around The lounge is cozy with excellent service and we wished we would have had more time to stay a second night. Can't wait to come back
"Excellent hotel with great service!"
This was a beautiful hotel with excellent service conveniently located near the John Wayne airport. Close to great shopping and free shuttle service to Fashion Island, SouthCoast Plaza and Balboa Island. Also near Rodger's Gardens and the new Farmhouse Restaurant which I highly recommend as a great little day trip to walk around the gardens. I would definitely stay here again when flying into Orange County!
"Rating of my stay"
Room could smell better valet. Could be cheaper and the air conditioner needs to be better n not leaking through my whole stay the floor under it was wet it says non smoking but people was clearly smoking I smelled it the whole time I was there the Internet and parking should be free based on the cost of the room per night.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 4:00 PM , Check-out: 12:00 PM