of TripAdvisor Travelers recommend this hotel
A most amazing bunch of staff. From Natalie at Guest relations, to Mohamed and his team at the Napa Grill my stay was such a refreshing experience for the stay in Cairo. The calls to the room from Guest relations to find out my stay concerns we truly genuine and they did listen genuinely, quite different from the practiced calls you get in most facilities. For once this 5 star stay was more of the service than the facilities. Look forward to a repeat visit
"Excellent service and what a gym!"
First time to visit this hotel. Reception and staff all very helpful and friendly. Daily breakfast buffet has rotation of offerings, something I always appreciate on a long stay. The room is perfectly appointed and housekeeping excellent. Like having a butler! My only issue was with the bed, as it was not as firm as I would like. Best hotel gym I have been in. Perfect set up, spacing and lots of equipment. As I did not fancy running outside with all the traffic in the morning I made good use of the treadmill!
"Great hotel at the Nile"
Luxury hotel with great views on the Nile. Very modern, safe and clean hotel with good staff and service although management is sometimes slow in response to solve problems. Breakfast is very good serving to all tastes- Western as well as Arabic. Seems to be also popular with tourists from the Gulf.
This is one of the many really good Cairo hotels. Located on the Nile all the services are very good - restaurants, pool, breakfast and rooms. Staff throughout are very friendly and helpful. A few issues: Internet is expensive, rooms at back can be noisy due to late night casino and neighbouring nightclub - get a Nile facing room. Also it is not a great location to go for a walk from as it is located on a busy dual carriageway . Nonetheless it is a very good hotel.
Excellent service standards staff at restaurants is outstanding . Highily recommend this property for vacation travellers. The concierge services need to be more resourceful. Only one complain the bathroom was not tidy...deep cleaning wise
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM