Situated on the eastern part of the spectacular Bali coastline, protected by a coral reef and just steps away from Sanur golden beach, Regent Bali features ten acres of tropical gardens and greenery with two hundred meters of beachfront. Known as the Island of the Gods, Bali Island enjoys a rich local Indonesian culture with Sanur being Bali’s original beachside town.
of TripAdvisor Travelers recommend this hotel
"Not as Advertised and Over Rated"
I had a wonderful stay at Fairmont Singapore recently so I decided to stay in Fairmon Sanur this time. Boy am I regretting it now. Let's start with the good: At first glance the complex seems nice and rooms are very large. Gym facility is rather decent, and there's daily yoga + running station But series of appalling issues came to light after check in: 1. Completely understaffed A mix of friendly staff (Lurus) and mean/rude ones 2. Room was not cleaned when we came back at 3 pm, the 'Royal Service' staff (Widya) kept insisting that room cleaning is upon request only. I asked 3 times and they gave same answer. Its absolutely ridiculous! When the housekeeping finally arrives, they merely changed the sheets and replenish bathroom amenities without any sweeping or mopping or checking balcony, taking dirty plates/cups/utensils away. 3. Towels were greying and rough. 4. No butler as advertised, staff unwilling to help us find certain items or even recommend where's the nearest place to get it. 5. No Fairmont Fit as advertised (part of being President Club Member). I was given stretched out pants with wrong size and hole on the shoe. 6. Food is a joke. Completely substandard for a Fairmont. Dinner was $40 for a veeeery limited food selection that did not taste great. I recommend not getting their breakfast (or not stay here at all) and head out to restaurants/cafes outside. 7. Swimming pool is alright but nothing to play with for kids. Bring your own floats and toys. 8. DO NOT go to the beach as it is incredibly dirty. Overall, I do not recommend anyone staying here.
"Nice Hotel.. Great Staff"
Beautiful Location, The hotel is located in Sanur Beach which is a more relaxing place than Kuta beach.... Nice Pool..The hotel has a beautiful infinity pool and a kids pool too.. Friendly Staff .. Good and Clean Rooms.. Highly recommended for families with kids... Overall great experience
In all my time in Bali I just had the worst meal I have ever had When I complained and was asked if I was a guest at the hotel which I said I wasn't the reaction was nothing short of disgusting The food was really bad.
Sanur a great area for families, heaps quieter than Seminyak but plenty of restaurants, etc around. Hotel is great- pool awesome, kids club very good and rooms good size. Right on the beach which is ok, if you're comimg from Australia though not anything like ours. No waves though so kids loved it. Highly recommend
"Celebrate NY in style."
We have just returned from 7 nights at the Fairmont Sanur to celebrate the festive season and New Years Eve. Thanks to Niall and all the wonderful staff at Fairmont Sanur for making our stay so nice and relaxing and thank you for a great New Years Eve celebration. The breakfast buffet each morning excellent. Resort grounds beautiful and well maintained and the suites extra large with the additional balcony area. A special thanks to Reggie, Mira and Adi our butler who took care of every detail. Look forward to our next visit. Cheers. M&S.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM