Awesome hotel service excellent breakfast was incredible so good and ridiculous amount of choice. North tower room on 16th floor recently renovated in excellent condition with huge comfortable bed. Will stay here if I ever return to Singapore in the near future for sure. Great location near the bay above the MRT (underground can't be heard at all). Raffles original hotel next door if you want to visit for a Singapore sling. Keenly priced and great value for money.Comment of L. Kirk , United Kingdom the 2015-04-11
"Great stay "
A great hotel, located at the center and close to public transportation. Wonderful big rooms, well maintained and equipped. Great staff everywhere. The breakfast is rich and tasty. Nice gym and spa. Valuable pricing
"Great hotel at a great location"
As soon as we stepped out of the taxi from the Airport, we were taken care of by different teams of staff at the hotel. We were offered a deal to upgrade to the executive room which was great value. The room was very spacious and comfortable. The Executive Lounge is great but the replenishment of food during cocktail hours was a bit slow. The location is great as it is right on top of 2 MRT stations and 10 mins walk to Boat Quay and Marina Sands. Great stay!
Stayed for one night New Year's Day. The moment we arrived to leaving everything was perfect. Check in was fast, we had just arrived from a 17 hour flight from U.K. It was only 10am and we were worn out we were told by a lovely efficient young man the rooms are not usually available until 2pm ,I explained we needed to rest and he offered us an upgrade to a suite for $100 that we could have straight away with drinks and snacks included, we agreed bags were put in the spotlessly clean massive suite with 2 large balconies. Bottles of water and good choice tea/coffee for the machine and snacks were in the separate entrance corridor. Good selection of good quality toiletries inc teeth cleaning / nail kits etc. Shower and a sleep later realised that we had to enjoy drinks and snacks in a lounge bar on another floor from 5pm it was only 2pm, not for us we needed to get out sightseeing. I explained to reception our situation and she was totally professional and apologised that this wasn't explained to us and cleared the charge. The pool area is immaculate the pictures don't do it justice, the location was perfect opposite Raffles hotel and all the sights. Can't fault this hotel great start to our holiday. Thank you.
"Fantastic location and service"
We booked in here for two nights prior to a cruise and two nights after the cruise. The bed was like sleeping on a cloud. The check in staff were so polite. The concierge went out of his way to help with tickets to Gardens by the bay, which is a must whilst in singapore. We had breakfast by the pool each day and it was a lovely fresh selection. The rooms were large and the bathroom and amenities very nice. The best thing about this hotel is the location, directly opposite Raffles and Chimes(Restaurants), their is a shopping mall attached the property too, which had a money changer and also a large food court and supermarket on the ground floor. I would highly recommend this property.
Great hotel in great location Lovely spacious rooms with superb facilities & always kept very clean & tidy by housekeeper Opposite Raffles & convenient to all central locations. Absolutely no negative comments Would definitely stay here again
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM