Awesome hotel service excellent breakfast was incredible so good and ridiculous amount of choice. North tower room on 16th floor recently renovated in excellent condition with huge comfortable bed. Will stay here if I ever return to Singapore in the near future for sure. Great location near the bay above the MRT (underground can't be heard at all). Raffles original hotel next door if you want to visit for a Singapore sling. Keenly priced and great value for money.Comment of L. Kirk , United Kingdom the 2015-04-11
"Great hotel, service and location"
Very helpful and polite reception, excellent room with great views. Right in Raffles city and an escalator down to great resaraunts and a good supermarket. I find buffet breakfasts mean I eat too much so in a couple of minutes I'd be at a Subway restaraunt for a quick and inexpensive lighter brekky.
"Great - lacking the personal touch"
We as a family love staycations and have decided for this round, we should try Fairmont. Check in was fine, staff was friendly and efficient though as mentioned in the title, lack the personal touch. We chatted with the staff and mentioned that we were here to celebrate our son's first birthday on that very day. Perhaps I hoped for too much but I was a little disappointed as the staff just smiled and ignored that comment. Oh well... Other than that, the room was lovely. Spacious and practical. Bathroom was smaller than Fullerton and lacking a bathtub but fully functional and well kept. Good breakfast spread. Best part of the stay was the hotel is linked to a shopping mall which means you never have to step outside if you do not wish to. I would visit the hotel again and actually am visitting here for another staycation in May but I'll curb my expectations a little bit. 😊
"Great hotel in perfect location "
Everything from the greeting at the front desk to the extra coffee our housekeeper would leave each day, the stay was perfect. The location couldn't be better, located on a mall, at a subway stop! It made traveling our trip to Singapore for Christmas just perfect. We'll be back again next year!
"Very Delightful Stay"
My business partner and I shared a Executive Club Room via Hotels.com and had a very pleasant experience at Fairmont Singapore. We had 3 breakfasts in the Executive Lounge and 1 breakfast downstairs at Prego. The staff in the Lounge had exceptional memory of our beverage orders every morning and would ask if we would like the same beverage as the day before. The evening hors d'oeuvre were great also. In terms of the room, I was surprised at how spacious the room is. Also, as with most 5-star properties nowadays, the room is equipped with decently high-tech functions, such as the one-touch buttons to turn on and off all the lights, open and close the blinds and back out curtains, etc. The beds were very comfortable as quite standard with Fairmont properties. The bathroom was decently large and housed a walk-in shower with the option of regular shower head or rain shower. My only issue with the bathroom was that the hairdryer was not in the bathroom or usable in there either. I understand it is due to safety issue however given mirror placements in the room, it is not easy to face a mirror while using the hairdryer which was very much a hassle for me. Staff on property are all very pleasant and kudos to the doormen at the door between Prego and the lobby, seriously. There was a gentleman that I saw daily during my stay at 10am in the morning until as late as 8pm. On day 1 due to fatigue and dehydration I was nursing my sickness alone in the room (my partner had gone to the mall next door) when the evening turn down staff came by. The housekeeping gentlemen were pleasant to deal with and respected my space even though I allowed the evening turn down service. He was in and out of the room with barely any disruption. Speaking of staff, on my arrival day there were 2 interns assisting with our check-in and to be honest without them notifying me of their roles, I would have never known they were interns, rather that they were possible new hires. Well done in the training, Fairmont (or educational institute)!! I would absolutely love to return to Fairmont Singapore the next time I am making a trip out. What a delightful stay!
Recently stayed at the newly refurbished North Wing rooms. The renovated rooms were nice and clean. The staffs overall were friendly. All good except the room that I stayed sometimes gives an unpleasant sewage smell. Very mild but a whiff every now and then when one is in the toilet and it's just me but I didn't particularly like my check in experience because the person seemed 'pretentiously' friendly. Would have rather liked a quiet no conversation check in. Otherwise all were be perfect.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM