of TripAdvisor Travelers recommend this hotel
"The Queen Victoria-An aging lady in Montreal"
We were excited about our first visit to Montreal. We were staying at the Queen Victoria which was in a great location from which we could explore the city. As it turned out it was a great location but not a great hotel. She badly needs a major facelift. The lobby, the elevators, the halls, the rooms and the restaurants all look tired and worn out.
"Quite Dated Needs Refurbishment Throughout"
We stayed here in the summer of 2015.Very nice location to reach all downtown destinations.Shame hotel is so dated.As if we were transported back to the French Connection era.Maybe management should request the same or similar designer who refurbished The Royal York Hotel in Toronto City.Fairmont Group also.... Breakfast food was great as it was cooked by a French chef at the service counter.
"Overrated in Montreal"
We stayed at the Fairmont Hotel in May of 2016 - we were there for a conference. The venue is lovely - but the hotel really does need some renovations. As the hotel is older, the rooms are very small. So small in fact, that we need to put our suitcase on the window sill of the room. The walls were paper thin - and not the cleanest. Dark smudges on the carpet and walls - not sure if this is a cleaning issue, or if the rooms are just impossibly dated. Badly chipped door frames did not add to the general ambience of disrepair. Like other Fairmont's, not all of the rooms come with a safe. We had to move rooms to get a safe for our passports, laptop computers, Ipads, etc. This would represent a small investment on the part of the hotel - and really is mandatory if you are hosting large groups of conference participants. WiFi is not included either - which I just don't understand in these days. Parking very expensive. Beds are not the most expensive - you can forgive a lot if you get a good nights sleep. Pillows were awful, and we were not even provided with enough towels for two people. Really should not need to call for extra towels - especially if there are only two of us! I have a Fairmont membership and have stayed at lots of their other locations. Not nearly as nice, clean or kept-up. Good location - but plenty of other hotels in Montreal have good locations too. Definitely not deserving of a 4 star rating. Would not recommend.
Our family stayed there for two nights on a vacation. The hotel location is very central and the hall is beautiful and the room is nicely decorated. The room is a reasonable size and the view of the city is wonderful. We dove there and the parking was a bit pricey bit acceptable. We love to return there someday.
"Not nearly as nice as the Ottawa or Quebec City Fairmont hotels"
Good location, hotel ok, but probably there are better places to stay in Montreal. But the Fairmonts in Quebec City and Ottawa are not to be missed. The pool was quite nice even though it's underground.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 4:00 PM , Check-out: 12:00 PM