of TripAdvisor Travelers recommend this hotel
it has all you may wish for. you may not want to leave it and definitely want to come back. service is always attentive and discrete. decor and music is calming, including the ones in the pool and fitness center
What a great experience staying at the Hotel Fasano São Paulo. As soon as I've arrived I was welcomed by two staff, one got my luggage and the other one escorted me to the front desk. The FD agent welcomed me by the name and had all arrangements previous requested ready. The room is well decorated, spacious, good quality and the butler also brought me a espresso. Swimming pool and Gym are great and the sauna is wonderful, with a bulti-in shower inside. The food is the best, extremely great quality and flavor, done on time, nothing to complain. Location is one of the best also, in the middle of the hotspots, close to everything. The only thing that is not 100% is the view, but since we are in São Paulo we cannot expect much rather than seeing the rooftop of other building. Hotel experience - 5/5 Room - 5/5 Location - 5/5 Food - 5/5 Service - 5/5 staff - 5/5 View - 3/5 Price - 4/5 Overall experience 4.8/5
"Location, name and...Halloween "
For São Paulo this is rather an institution than a hotel. Or it is a name. They were very nice at reception at my arrival. The room was very nice and the location was excellent. On the not so sunny side - first evening, when I was tired and asleep or about, there were serious, insistent bangs on my door at 9.30-10 pm. I believed a hotel guest confused its room and to avoid a debate I called the reception, to send somebody to nicely sort it out. After they checked, I was told that it was the hotel cleaning to help me make my bed and they go room to room in the evening for this. Would have been nice to be told of this bed making habitual round at check in and not to have a Halloween-ish experience. I definitely prefer making my own bed to serious bangs on the door, no announcement as to hotel cleaning, hotel...bed making etc. My check out was an exercise in "the third time around might be the charm": it was early morning and my final invoice had to be redone three times due to errors such as not applicable or duplicate charges. It happens....but made it to airport.
"First Class Boutique Hotel"
Personalized and very dedicated Service. Nice rooms and good Restaurants. You almost feel at home. Bar Baretto, Restaurant Fasano and Nonno Ruggero belong to the Sao Paulo Highlights anyway. I like the Fitness Center which provides ample installations. The pool and the Sauna are ok, but not outstanding.
Stayed here for a quick business trip. My room was not ready upon arrival after a long flight from New York but they said I could use the spa to shower and get refreshed which I was thankful for as I had to go straight to work. The staff was very accommodating and super helpful getting me taxis and telling me how long it would take to get to where I needed to go. This hotel has a fabulous gym if you need to get a workout in. Love this hotel would definitely stay again.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM