Set on a peninsula, this upscale, beachfront hotel is 3.7 km from Interactive Aquarium Cancun. It's also 8 km from the historical exhibits at Museo Maya de Cancún and 17 km from the Wet'n Wild water park.
I thought the value was great! Beautiful balcony views.Comment of S. Michelle , United States the 2016-04-03
Great hotel! Truly deserving a 5 star rating!! Excellent staff.Comment of T. Robert , United States the 2014-07-21
"Friendly staff. Rooms are spacious. All ocean view rooms."
Food was good, service was good. My only complaint was they were unable to exchange Dollars for Pesos which made shopping around town a little more difficult. The beach is awesome. The pools are gorgeous.
"A truly 5 star hotel"
Compared to a mega resort, Fiesta Americana Coral Beach felt very welcoming. The staff is friendly and the service is excellent. We love the pools, gardens and immaculate rooms and common areas. It's a great place to spend a vacation with your family and the kids club is top notch. The spa is luxurious and beautiful. There was just enough poolside music and activities for a fun atmosphere but not overdone, or annoying. The location is nice because you can walk to restaurants and shopping without having to take an expensive taxi. I recommend the Xel Ha excursion. Our 6 and 8 year olds loved it and I loved that it was safe.
"Great experience overall"
Stay 11 nights here before Thanksgiving. The service is great. Nice white beach and pool. Enjoyed the gem spa. One star off is for the room. The rooms are not typical 5 star I used to. Feel like some of the rooms are bit old. Overall, it has been a great experience!
I just came back from my 40th birthday trip and I am still dreaming about this place!! We arrived at 12 pm and they let us check in right away, no hassles! We got to the room and we had paid for ocean front, and it was really an ocean side view. When we asked about it, they switched us right away! And when we wanted late check out on our last day because our flights were in the evening, once again they accommodated us right away (for a 3:30 checkout)! The staff and the service is really amazing! Now on to the actual hotel- the grounds are absolutely beautiful- the pool is huge, the beach area is stunning and swimmable! The room was large and clean and updated, and the beds were so comfortable! The ocean front view from the 10th floor was an absolute dream to wake up to every morning. The staff makes you feel like royalty. All the little touches just add to the overall feeling- for example, they have a guy washing your feet from the beach sand before you enter the hotel! And last but not least- the Gem Spa was the best spa I've been to- and I've been to many fancy spas!! Do not miss this spa!! You will thank me for it. The hydrotherapy ritual is relaxing and rejuvenating. And the hot-stone massage was seriously out of this world- I was literally floating when it was done. The spa has a huge beautiful indoor co-ed pool also. It was really great for us because we did not want an all-inclusive hotel, this hotel is an excellent option for this. I would stay at this hotel again in a heartbeat. Tip: You do not have to pay the resort fee ($25 a day) if you don't plan to use the amenities (which is basically the gym and water- we did not use the gym and we bought our own water at the market across the street from the hotel-which has practically everything you need). We asked them about this and they did not charge us the resort fee, but you have to tell them. Tip for the spa: The spa accepts spafinder gift certificates- to save some money, purchase $100 worth of gift certificates for $80 at Costco :) Enjoy!! I can't wait to come back here!!!
"Returning the Grand Fiesta Americana"
I haven't been in Mexico for decades, and didn't know how it would go traveling with three children ranging in ages from 7 to 17. I almost didn't want to leave the resort, but I wanted them to see more of Mexico. Everyone was so helpful and kind. We will return. I would have liked to see a little more variety on the kids menu (mine like to have a lot of veggies, beans and rice) but the food there was wonderful
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM